New Business Development
Duties and Responsibilities but not limited:
- Collaborate with sales leadership to develop strategic plans aligned with company objectives.
- Conduct market analysis to identify trends, opportunities, and potential risks.
- Develop detailed sales plans, including territory assignments and targets.
- Manage and analyze sales pipelines to accelerate the sales cycle.
- Develop and implement strategic plans to target and engage prospective clients through cold calling, networking, and other lead generation activities.
- Implement strategies for lead generation and engagement.
- Negotiate pricing, contracts, and terms of agreements with prospective clients, ensuring win-win outcomes for both parties.
- Follow up on leads and inquiries in a timely and professional manner, providing accurate information and addressing any concerns or objections raised by prospects.
- Track and report on sales activities, pipeline progress, and revenue forecasts using CRM software and other sales tools.
- Participate in industry events, conferences, and networking opportunities to increase visibility and generate leads for new business development.
- Conduct product demonstrations and presentations to showcase the features and benefits of our cash management solutions.
- Focus on securing meetings (confirmed with the decision makers) where the business is currently in the market for a cash management solution.
- Focus on securing meetings (confirmed with the decision makers) that is currently in contract with a competitor and should form part of your future dated pipeline.
- Strive to understand your prospects business requirements to effectively provide the correct Business Solution and negotiate past objections across our full product offering.
- Sell our end-to-end solution and the benefits thereof.
- Bring in new business in line with the weekly/ monthly/ quarterly and annual targets agreed to on the products.
- Grow ones available opportunities via referral business events/tradeshows.
- Understand the Connect Group offering fully to best consult with your prospect base and ensure maximum client satisfaction once our product is converted.
- Source viable opportunities to promote the Connect Group to secure required weekly quota output and build a solid pipeline of opportunities with Business owners/decision makers.
- Managing and actioning on going promotions/campaigns strategic decisions throughout the customer base
- Manage lead databases and CRM systems to track lead interactions and progress throughout the sales pipeline.
Key Client Relationship Management
- Build and maintain strong relationships with existing clients to ensure client retention and satisfaction.
- Manage & retain relationships with key industry influencers
- Maintain the relationship post activation
- Manage prospects expectation post signing up a product
- Conduct monthly visits of your current months tiers
- Renewal negotiations to begin at 12 months remaining on the current contract of key allocated accounts.
- Keep the customer appraised of any changes or new product developments and services.
- Collaborate with internal teams such as service, deployments, CIT, marketing, and finance, to develop compelling value propositions and sales collateral for new business initiatives.
- Ensure that our Settlement process is understood, and client is trained on instant access and webflow
- Conduct client induction training after installation and ensure that all training documentation is submitted to the service team immediately after training.
- Technical issues
- IT escalations
- Settlement/Recon Queries
- Contact Centre Support
- Contact Centre WhatsApp support
- Help Connect Departments on matters escalated by internal service department that require client meetings or on-site intervention.
- Assist Operations with customer training as and when required.
- Collaborate with cross-functional teams, including marketing, product management, and finance, to ensure alignment and integration of sales initiatives with broader business objectives.
- Effectively manage and secure your prospect & key client base.
- Managing and actioning ongoing promotions/campaigns/strategic decisions throughout the prospect base
- Keep the prospect base appraised of any changes or new product development/services within the Connect Group
- Maintain an accurate customer database and call cycle.
- Manage all activity and reporting via through Microsoft Platforms and report server daily to effectively manage and secure your prospect base amongst all Connect products.
- ADHOC requests as and when required.
- Matric essential
- Computer literacy
- Advance experience in Microsoft Excel will be an advantage BCom. Degree will be an advantage.
- 3 or more years' experience in external sales / business development
- Proven experience and skills in External Sales and Business Development.
- The ability to multitask, work in a fast-paced environment, and meet deadlines.
- Top Negotiation skills
- Excellent communication skills (both written and verbal)
- Assertive and confident
- Target driven to achieve the sale.
- Valid drivers license and own car
- Permanent with 3-month probationary period.
- R1500 Airtime allowance (business expense and business purposes only)
- R5000 fuel card (business expense and business purposes only)
- The potential of earning an attractive commission for every successful Client signed on per the Commission rules agreement.
