Discoverys core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
About Discovery Bank
We're the world's first behavioural bank, designed with our clients in mind. We haven't changed just one thing, we've changed everything. Our main goal is to improve the financial health of our clients by helping change how they work with their money. Through Vitality Money, our clients will learn more about what it means to be financially healthy and get rewarded for managing their money well. If you are a problem solver, always questioning the way things are done, passionate about doing what is right, have the ability to change direction quickly when needed and / or love to dazzle your clients, Discovery Bank, has a job where you can be yourself and your best in an environment that is safe and nurturing.
Job Purpose
The Business Engineer supports the Bank in the analysis, design and optimisation of critical business processes, from design through to post-implementation support. He/she works closely with business owners and subject matter experts, as well as Technology & Architecture, Project Management and Change Management to optimise client and staff experience and ensure integrated and sustainable process solutions.
Areas of responsibility may include but not limited to
- Designs processes that are innovative, efficient and which leverage the digital revolution to create end-to-end digital processes across various areas.
- Conducts detailed data analysis, design and modelling of the critical support processes.
- Uses best practice research to drive business and solution designs.
- Collaborates and communicates effectively with the rest of the team and key business stakeholders.
- Facilitates and participates in design driven workshops / meetings.
- Documents processes and other design artefacts which include role mapping and functional mapping.
- Extracts business requirements and functional specifications as input into systems development.
- Deeply understands integration areas and is able to adapt them to design work.
- Conducts ongoing assessments of the operational business processes efficiency and drives continuous improvement and process maturity.
- Aligns with the SDLC Project methodology and supports driving delivery outcomes.
- Proactively engages with all stakeholders in meetings and workshops.
- Ensures alignment of multiple stakeholders across different areas to agree outcomes acts as a bridge between business and technical.
- Acts as a change agent during pilot and implementation of newly designed processes and heightens awareness of process.
- Is able to effectively articulate design work into training and content for business consumption.
- Participates in capacity building and skills transfer.
- Proactively analyses processes and solutions to identify areas for improvement and drives these initiatives alongside other work.
- Business analysis
- Process design
- Business design
- Business solutioning
- Enterprise modelling tools
- Atlassian suite Jira, Confluence
- Honours or post graduate qualification related to business analysis, process design, engineering.
- 3-5 years experience in business analysis, process design or comparable consulting experience.
- Retail banking experience with specific exposure and demonstrated ability in credit and collections OR payments.
- Experience in working on IT implementation projects or working in blended delivery teams (e.g. Agile).
- Relevant additional qualifications in the industry.
- Understanding of systems supporting banking processes
- Ability to do detailed data analysis
- Understanding of banking risk management
The Companys approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
