The Business Intelligence Analyst will primarily be expected to work under the instruction of the Group Business Intelligence Manager to analyse business and client data, compile reports, and build visual models to present information to stakeholders. The scope of work will extend to all companies within the Digicall group, as well as clients of Digicall.
Qualifications:
- Minimum qualification - Matric certificate / NQF Level 4 equivalent
- Preferred - IT Degree / Business Analytics (B.Com / BSc/BA/BS in Computer Science)
- Advantageous - BI Certification
- 2 - 3 years of working experience with SQL Server databases and query language.
- Building relational database
- Writing stored procedures
- 1 year SQL Server Reporting Services; and
- Developing report templates
- Rolling out the same for user access
- 1-year experience in building reporting models with visual analytics tools (e.g., Power BI, QlikView, Tableau, etc.).
Operational
- Collaborate with Business Intelligence (BI) team in preliminary discussions with stakeholders to identify business needs.
- Provide input to the BI team with regard to the approach to solving relevant business problems.
- Advise on the manner in which to present data to stakeholders that will add the most value.
- Identify potential process improvements and areas within the business for the BI team to get involved.
- Assist with data quality management in terms of identifying areas where it is required and being involved in the rectification process.
- Review and validate data integrity, quality, and accuracy as it is collected.
- Perform the following data management steps:
- Data gathering.
- Data cleaning.
- Data preparation.
- Data analysis.
- Data interpretation - relevance and analysis (being able to forecast and identify the outcomes);
- Report and provide feedback on data analysed.
- Design and produce reports to internal and external stakeholders on a weekly/monthly/quarterly basis.
- Assess and identify the clients needs.
- Prepare reports on additional information to include the analysis and interpretation of the data.
- Business Improvement operation and processes. Increase efficiencies. Taking data received and increasing utilisation. Better utilisation for increased profit.
- Complete different data analysis projects in order to support various company activities and plans.
- Identify and define information need requirements for BI projects.
- Identify new process improvement opportunities.
- Develop, test, and implement data-driven (SQL) reports.
- Analytical thinking cyber security analysts study computer networks and systems and assess any risks to see how security policies can be improved, so strong analytical skills are important to this job.
- Problem-solving skills cyber security analysts must quickly respond to security alerts and fix any network flaws, so they need to be good at resolving issues.
- Attention to detail detail is important in this job, as some cyberattacks are difficult to detect and could affect the safety of the companys data, so cyber security analysts must be detail-oriented.
- Critical thinking cyber security analysts assess risks and find new ways to protect the computer networks within their organization, so they need critical thinking skills to resolve unforeseen problems and think strategically.
- Technical skills cyber security analysts work with computer programs, networks, and systems on a daily basis, so they need to be technically minded to resolve issues and quickly pick up new software
