Job number: 10026521
Job title: Manager: BI
Job grade: M5
Group/ BU: Openserve
Division: Openserve
Span of control: 5-10
Reports to: Senior Management
Core Description
To create and maintain automated business information management solutions for the Openserve environment. This also includes administration of various databases and mechanisms of report production and presentation. The job also includes business analysis, quality production, development of intranet applications, and provision of support to users.
Job Responsibilities
- Create and maintain automated business information management solutions
- Compile and publish business information management reports on various key aspects of the business as and when required
- Maintain information delivery mechanism in terms of Web Based Databases to Openserve users nationally
- Monitor and provide user manuals/ training to users as required
- Provide software, workshops for work improvement, processes, systems and definitions support
- Design information systems, conduct pilot and administrate business systems, web related applications, knowledge management applications, business analysis
- Maintain/ audit/ monitor and enhance systems
FUNCTIONAL KNOWLEDGE
Business information management systems; Project Management; Database Management; Reporting; Hardware; Software; Telkom IT systems
Functional Skills
System Thinking; Networking; Conceptual Ability; Communicating (Verbal & Written); Planning, Organising & Executing; Analytical; Problem solving
ATTITUDES/ LEADERSHIP COMPETENCIES
Thought Leadership: Developing strategies/ Providing insights; Generating ideas; Exploring possibilities; Examining information; Adopting practical approaches
Market Leadership: Developing expertise; Challenging ideas; Interacting with people; Understanding people; Seizing opportunities; Managing tasks
Business Leadership: Pursuing goals; Taking action; Upholding standards; Managing tasks; Seizing opportunities
People Leadership: Making decisions; Empowering individuals; Challenging ideas; Directing people; Convincing people; Interacting with people
Personal Leadership: Embracing change; Thinking positively; Showing composure; Understanding people; Valuing individuals; Team working
Values Aligned with Openserve Values
Education
- NQF 6: 3 year Diploma/ National Diploma
- 5 Years relevant experience
Special Requirements
Physical Requirements
Key Stakeholders
Internal:
- Line management
- IT
- Vendors
- Customers
