Manager: BI

Structural Information

Job number: 10026521

Job title: Manager: BI

Job grade: M5

Group/ BU: Openserve

Division: Openserve

Span of control: 5-10

Reports to: Senior Management

Core Description

To create and maintain automated business information management solutions for the Openserve environment. This also includes administration of various databases and mechanisms of report production and presentation. The job also includes business analysis, quality production, development of intranet applications, and provision of support to users.

Job Responsibilities

• Create and maintain automated business information management solutions
• Compile and publish business information management reports on various key aspects of the business as and when required
• Maintain information delivery mechanism in terms of Web Based Databases to Openserve users nationally
• Monitor and provide user manuals/ training to users as required
• Provide software, workshops for work improvement, processes, systems and definitions support
• Design information systems, conduct pilot and administrate business systems, web related applications, knowledge management applications, business analysis
• Maintain/ audit/ monitor and enhance systems

Core Competencies

FUNCTIONAL KNOWLEDGE

Business information management systems; Project Management; Database Management; Reporting; Hardware; Software; Telkom IT systems

Functional Skills

System Thinking; Networking; Conceptual Ability; Communicating (Verbal & Written); Planning, Organising & Executing; Analytical; Problem solving

ATTITUDES/ LEADERSHIP COMPETENCIES

Thought Leadership: Developing strategies/ Providing insights; Generating ideas; Exploring possibilities; Examining information; Adopting practical approaches

Market Leadership: Developing expertise; Challenging ideas; Interacting with people; Understanding people; Seizing opportunities; Managing tasks

Business Leadership: Pursuing goals; Taking action; Upholding standards; Managing tasks; Seizing opportunities

People Leadership: Making decisions; Empowering individuals; Challenging ideas; Directing people; Convincing people; Interacting with people

Personal Leadership: Embracing change; Thinking positively; Showing composure; Understanding people; Valuing individuals; Team working

Values Aligned with Openserve Values

Education

• NQF 6: 3 year Diploma/ National Diploma

Experience

• 5 Years relevant experience

Certifications

Special Requirements

Physical Requirements

Key Stakeholders

Internal:

• Line management
• IT

External:

• Vendors
• Customers