Education and Experience
- Relevant Honours / Postgraduate Diploma (NQF 8) AND 10-12 years' experience in a similar environment, of which 3-4 years ideally at management level.
- Relevant Honours / Postgraduate Diploma (NQF 8) AND 10-12 years' experience in a similar environment, of which 3-4 years ideally at management level.
- Relevant Bachelor's Degree / Advanced Diploma (NQF 7) AND 12 - 15 years related experience.
Process
- Contribute and drive appropriate prioritisation frameworks in the business unit in support of organisational objectives and limited resources.
- Develop tactical strategy and delivery plans in support of functional objectives in partnership with leadership.
- Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements.
- Ensure the development and implementation of multiple practices in alignment with operational policy and procedural frameworks.
- Identify and recommend opportunities to continuously improve all functions and systems in line with national, regional and organisational changes.
- Plan for handling work outputs, pull together interdependent activities & specify priorities, standards & procedures to ensure tactical excellence.
- Schedule work to achieve the Objective Key Results (OKR).
- Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; driving best practice solutions.
- Provide periodic reports on performance against plan & progress on short-term initiatives & use to realign tactical plan and objectives appropriately.
- Use the insights gained through integrated business reports to measure success & realign tactical strategy development objectives appropriately.
- Recommend changes to optimise processes, systems, policies and procedures, and direct the implementation of change and innovation initiated by the organisation.
- Implement governance, risk and compliance policy in own practice areas to identify and manage governance and risk exposure liability.
- Manage and or advise on the translation and application of policy in a specific functional area.
- Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems and achieve objectives.
- Plan & develop enhanced organisational efficiency by identifying and addressing development requirements & providing tools for people resources.
- Create a positive work climate & culture to energise employees & give meaning to work, minimise work disruption and maximise employee productivity.
- Develop & implement appropriate people capacity plans in line with delivery & efficiency targets, on budget & in partnership with specialised areas.
- Implement and monitor financial control, management of costs and corporate governance in area of accountability.
- Draw up a budget aligned to business unit delivery plans, monitor planned vs. actual, minimise expenditure and report on cost efficiency.
- Develop and ensure implementation of practices which builds service delivery excellence and encourages others to provide exceptional client service.
- Build strong relationships and develop service level agreements that promote with internal and external stakeholders.
- Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.
- Strategic Planning
- Managerial Budgeting
- Tax Knowledge
- Legal Principle Knowledge
- Reports
- Leveraging Diversity
