Business Manager Commercial Banking

Requisition Details & Talent Acquisition Contact

REQ 127997 - Twanette Coetser

Closing Date - 16 August 2023

Cluster & Location

Total Business Banking and Retail - Relationship Channel

Middelburg, Mpumalanga

Career Stream

Relationship Management

Leadership Pipeline

Manage Self: Professional (MSP)

FAIS Affected

FAIS Affected - Yes

Business Manager Commercial Banking

Job Purpose

We are looking for an experienced Banker and/or Industry Specialist to join our team. In this role you will be required to create and increase revenue and economic profit from new and existing clients in order to achieve the banks strategic objectives and create shareholder value. This role provides you with the opportunity to develop and maintain strong client relationships through ongoing strategic client portfolio management and understanding clients strategic growth path to proactively develop solutions in collaboration with the SMEs across the Bank to meet the needs of the client.

Investing in sustainability is at the heart of our business strategy. We strive to create long term value for our clients thereby harnessing technology and environmental opportunities, attracting key talent & equipping our staff to be the money experts that do good when servicing our clients.

Our ideal candidate is an individual that can originate and identify opportunities, to cross sell for Commercial Banking and the broader Bank Group in line with strategic objectives of the Nedbank.

Job Responsibilities

Be primary point of contact for clients by being accessible according to Nedbank client service strategy. Regular proactive interaction with clients to build and maintain relationships in line with business unit strategy.
Conduct regular portfolio reviews with clients to ensure optimum value and client retention. Identify potential new clients through prospecting to increase client base and grow market share.
Engage with collaborative partners through collaboration forums and networks.
Analyze customer satisfaction survey results to identify problems. Suggest improvements and implement action plans aligned to divisional customer service strategy to improve efficiencies and outputs.
Perform in depth financial needs analysis to identify cross sell and up sell opportunities in line with business goals.
Conduct Commercial activities in line with internal and external service level agreements.
Ensure service level agreements are adhered to by following business unit process and procedure.
Grow revenue through acquisition activities and cross sell and up sell to achieve financial targets. Manage costs and impairments to minimise revenue leakage and losses.
Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
Understand role relevant systems and processes and implement to minimise risk.
Conduct all activities in accordance with regulations and corporate governance guidelines to avoid risk.
Complete and submit relevant reports in accordance with operational requirements.

Minimum Experience Level

4-5 years' Relationship management experience in the financial sector
5 - 7 years' Agriculture experience is a must
2-3 years experience in Business Acquisition essential
Experience in a Sales and Deal Origination related to a Corporate Client Portfolio within a Banking / Financial Services and Consulting environment.

Requirements