Primary Objectives
- Vendor Reporting:
- Generate and maintain regular reports on vendor performance, including metrics such as delivery times, quality of goods received, and adherence to contractual agreements.
- Analyse vendor performance data to identify areas for improvement and make recommendations to management.
- Support Claiming:
- Coordinate with vendors to claim support or incentives as per contractual agreements.
- Ensure accurate and timely submission of support claims and documentation required for reimbursement.
- ETA Updates:
- Monitor inbound shipments and communicate updates regarding estimated time of arrivals to relevant stakeholders.
- Coordinate with vendors and logistics partners to resolve any delays or discrepancies in delivery schedules.
- Shipping Reports:
- Maintain records of outgoing shipments, including tracking numbers, delivery dates, and destinations.
- Prepare shipping reports for internal review and analysis, identifying trends and areas for optimization.
- Administrative Support:
- Provide general administrative support to the operations and finance teams, including data entry, filing, and document management.
- Assist with ad hoc projects and tasks as assigned by management.
- Minimum: Matric, University degree with either a business or information technology background preferable
- Computer literacy and PC skills
- Effective Communication
- Organisation
- Problem Solving
- At least 2 years of experience in a sales environment, preferably one involved in solution selling.
- Strong proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.
- Excellent communication skills, both written and verbal.
- Ability to prioritize tasks and manage time effectively in a fast-paced environment.
- Attention to detail and accuracy in data entry and reporting.
- Knowledge of logistics and supply chain management principles (preferred but not required).
