Posted on: 26 February 2024
ID 903827

Business Operations Analyst

Prefered skills

Management, Infrastructure, WordPress, Public Policy, Computer Hardware, Active Directory, Windows Server, Automation, Adobe InDesign, Data Centers

Job description

ABOUT US:


Kurtosys provides asset and wealth managers with a data and content publication platform that enables the construction and distribution of critical sales, marketing, and client reporting materials. Founded in 2002, Kurtosys operates across four global offices. Underpinned by global ISO-27001 certification in information security management, the Kurtosys team has a deep understanding of working at scale with data, information design, industry regulations and compliance issues.

INTRODUCTION:

We are looking for a strong operational and analytical individual with a business consulting background who can understand business problems, workflows, and systems to drive business decisions to improve profitability, productivity and efficiency throughout many areas of the business. The role involves investigating all aspects of our organizational management and require good research skills, analytical skills, and creative thinking.

THE OPPORTUNITY:
  • Develop, maintain, and manage advanced reporting, analytics, dashboards, and other BI solutions in Salesforce and compatible BI tools.
  • Perform detailed analysis on our business processes and operations, identifying areas for improvement and proposing actionable changes.
  • Create and maintain documentation on process mapping, operational workflows, and system configurations.
  • Collaborate with cross-functional teams to understand business needs, formulate and complete end-to-end analysis that includes data gathering, analysis, ongoing scaled deliverables, and presentations.
  • Implement agile methodologies in project management and operational improvements to enhance team flexibility and delivery.
  • Manage and prioritize operational projects, from conceptualization through implementation, ensuring alignment with business goals.
  • Lead utilization discussions with all areas of the business and providing resource analytics for better decision making.
  • Partner with the internal key stakeholders (Sales, Marketing, Relationship Management, Client Service Delivery, Finance, Product, Technology, and Strategic Vendor Partners) to align with operational goals, processes and improvements.
  • Provide and identify key metrics needed in multiple areas of the business to enable and drive decision making.
  • Have the ability to do direct configuration on Salesforce and be able to analyse and assess teams technical deliveries.
NON-NEGOTIABLES:
  • Certifications in Data Analysis and Business Analysis
  • 3+ years of experience in business operations, business analysis, or a similar role.
  • Strong proficiency in Salesforce, Jira, and BI tools (Tableau, Power BI, etc.).
  • Demonstrated ability to analyze complex data sets and convert them into actionable insights.
  • Experience with process mapping and operational optimization.
  • Excellent critical thinking and problem-solving skills.
  • Ability to manage multiple projects simultaneously and meet tight deadlines.
  • Strong communication and collaboration abilities, with a knack for presenting data and insights in an understandable manner.
  • Knowledge of agile methodologies and principles.
NICE TO HAVE:
  • Salesforce and Jira
  • Experience in a high-growth technology company.
  • Proficiency in SQL or other database query languages.

FINAL THOUGHTS:
  • We are an international SaaS based fintech company
  • We work with up to date technology, promote from within wherever possible, and encourage our team members to use initiative, think out the box and share their ideas.
  • We aim to transform how our customers - which includes the world's most prestigious financial services firms - drive engagement with their audiences.
  • Our aim is to give our customers the ability to target, knowledge share and nurture their community of prospects and clients to develop long standing relationships.
Get in touch to learn more.
Occupation:
Finance jobs


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