As the Business Operations Manager at Ozow you will play a crucial role in assisting to drive the success of Ozow's strategy, by combining deep knowledge and understanding of Ozow's business with the implementation, and monitoring of critical performance and success metrics that meet the overall company strategy.
Ozow is looking for an enthusiastic operations specialist who is adept at both identifying strategic trends/needs of the business while rolling up their sleeves to execute on prioritised projects and initiatives. You need to be obsessed with deeply understanding important departmental and cross-functional problems and then using innovation, empathy and technology to help solve them in a repeatable way. You need to have a default bias to using data to make decisions and creating a visible and transparent metric-driven culture. You will be working directly with the COO in this exciting role which has room to grow and develop for the right person.
You are an ideal candidate if:
- 4+ years' relevant experience in operations, including 2+ years in a scaling technology business (experience in Payments would be a bonus).
- Relevant professional qualification or degree in either accounting, engineering or business preferred
- Experiencing in identifying business pain points, solutions, identifying opportunities, developing work plans, and building support for improvement in processes and tools.
- You have a proactive, entrepreneurial approach to develop flexible solutions, e. g. when to implement vs. test and iterate.
- You are comfortable with Excel to perform financial analysis, PowerPoint to put together presentations and a range of other software.
- You have excellent judgment with ability to process and balance multiple viewpoints and inputs.
- Free healthy breakfast, lunches and snacks (Cape Town)
- Free healthy lunches and snacks (Johannesburg)
- Free laundry service (Cape Town and still to launch in Johannesburg)
- Monthly socials (Cape Town and Johannesburg)
- On-site Barista (Cape Town)
- Workplace Concierge (Cape Town)
- Ozow Library (Cape Town)
- Ozow Playroom (Cape Town)
- Medical aid subsidy (permanent staff)
- Group Risk Insurance (permanent staff)
- Paid annual leave
- Employee Health and Wellness Assistance
- Gym / Fitness sessions
- Ozow Cookbook
- Learning and Development opportunities
- Mentorship programme
- Community initiatives
- Quarterly team retreats and annual company retreats
- Employee gifting
- Access to cutting edge technology
- Hybrid
Keen to know more?
Interested in joining our rocket ship?
To find out more about life at Ozow, head over to our Careers Page here!
