To provide strategic operational and leadership support to the UKVI Sub Saharan Africa Manager, overseeing the financial management and operational effectiveness of the region. Responsible for the daily operational management of a significant budget of 100 thousand and the oversight of the staff count database for 135 personnel. This role involves managing regional returns and collaborating closely with the regional management team to align operational activities with business objectives, providing strategic advice on budgetary matters and operational efficiency.
Roles And Responsibilities
Operational Leadership and Planning: (40%)
- Monitor staffing levels and workforce allocation. Conducting regular assessments to identify staffing gaps or excesses and recommend adjustments to ensure levels align with strategic objectives
- Develop and implement monthly budget forecasts for a budget of 100 thousand, incorporating seasonal fluctuations and resource requirements, to inform decision-making
- Manage and maintain accurate records of UKVI staff in the region, overseeing the headcount database and coordinating workforce planning initiatives
- Coordinate quarterly reporting for the region, ensuring timely and accurate submission of reports to relevant stakeholders
- Oversee the management and updating of UKVI Africas historical staffing spreadsheet
- To support Regional Operations manager (SEO) when needed
- To directly line manage staff, as per operational requirements
- Monitor staffing levels and workforce allocation. Conducting regular assessments to identify staffing gaps or excesses and recommend adjustments to ensure levels align with strategic objectives.
- Strategically manage the daily financial operations of UKVIs Sub Saharan Africa region by conducting thorough analysis, monitoring spending patterns, and evaluating financial performance.
- Prepare and analyse comprehensive Management Information reports for region, providing insights into financial trends and performance indicators.
- Conduct in-depth analysis of regional spend against budget allocations, monitoring spending patterns, and evaluating financial performance.
- Oversee the Procure-to-Pay (P2P) process to ensure adherence to financial protocols, maintaining clear audit trails for all transactions and expenditures.
- Build and maintain a comprehensive contacts database of relevant stakeholders, including partner organizations, government entities, and international agencies, to foster collaboration and knowledge sharing
- Foster effective communication and collaboration within the UKVI team and the regional management team to address queries and resolve issues
- Liaise with Office Managers on a regular basis to identify operational gaps and streamline processes to enhance efficiency
- Collaborate with regional management team to understand their strategic requirements and align operational activities accordingly
- Summarise key budget-related findings and observations in monthly review meetings, providing actionable insights to inform decision-making
- Ensure all management information data and advice shared with regional management are accurate and tailored to meet their specific needs
- Provide timely responses to queries related to budget codes, spends, variances, etc., maintaining a high level of customer service
- To directly line manage staff, as per operational requirements (initially envisaged 1 support staff at 1 x EO)
- Non Pay budget of 100k
