Posted on: 29 December 2023
ID 896420

Call Center Agent (South Africa)

This is a remote position.

The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.
  • Responsible for managing a whole lot of incoming and outgoing calls in the operations.
  • Identify the needs of the client and find a solution to them.
  • Answering inbound calls, converting them to leads, and later to towing jobs.
WORK CONDITION
  • Full Time Remote
  • Pacific Time Zone
  • Weekly Payout
  • Shift-based in a Call Center that works 24/7.
Requirements
  • Computer Specifications
Minimum Intel Specs

Processor: Core i7 8th generation (and above)

Core i5 10th generation (and above)

RAM: Minimum of 12 GB

Storage: 128 GB SSD or higher

Graphics: 2 GB graphics memory

Minimum AMD Specs

Processor: AMD Ryzen 5, 7,9 (Minimum series 3600)

RAM: Minimum of 12 GB

Storage: 128 GB SSD or higher

Graphics: 2 GB graphics memory

Macintosh Specs

Processor: Core i7/ i5 / M1/ M2

RAM: Minimum of 12 GB

Storage: 128 GB SSD or higher

Graphics: 2 GB graphics memory
  • Main Internet Speed Requirement
Jitter: below 10ms

Latency: below 160ms

Upload: more than 25mbps

Download more than 40 mbps

Using internet speedtest:

VoIP Speed Test | 8x8 // Aircalls VoIP Speed Test | Aircall// VoIP Speed Test: Check Your Network Reliability (getvoip.com)
  • Power Backup
A reliable power backup that could sustain a minimum of 8 hours (full shift)

Examples: Generators// Solar Panels// Portable power inverters etc. (UPS is not enough)
  • Internet Backup (Secondary internet)
Jitter: below 10ms

Latency: below 160ms

Upload: minimum of 25mbps

Download: minimum of 25mbps

Power and Internet Backup is a MUST.

Occupation:
Labour jobs


This job offer is not active at the moment.
Apply for a job
You have already applied to this job position
Save ad
Transnet Bakkies Truck Tenders 078 203 6974
Jobin.co.za
Transnet Bakkies Truck Contract 078 203 6974

Transnet Bakkies Truck Contract 078 203 6974

Transnet
Pretoria / Tshwane
Jobin.co.za
Mine Jobs-kuruman Black Rock
Jobin.co.za
MAINTENANCE Jobs-0731732853

MAINTENANCE Jobs-0731732853

Black Rock Mine
Kuruman
Jobin.co.za
Black Rock Mine Jobs-0731732853

Black Rock Mine Jobs-0731732853

BLACK ROCK MINE
Kuruman
Jobin.co.za