We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers.
Responsibilities; Manage large amounts of inbound and outbound calls in a timely manner, Follow communication “scripts” when handling different topics, Identify customers’ needs, larify information, research every issue and provide solutions and/or alternatives,Seize opportunities to upsell products when they arise, Build sustainable relationships and engage customers by taking the extra mile, Keep records of all conversations in our call center database in a comprehensible way, Frequently attend educational seminars to improve knowledge and performance level,Meet personal/team qualitative and quantitative targets Requirements. Whatsapp 0785863279
