Posted on: 24 August 2024
ID 922095

Call Centre Customer Service Agent - USA Campaign

We're hiring! Consumer Links are currently recruiting customer service agents for a USA campaign. We're looking for experienced customer service agents to be part of our ongoing journey to greatness.

If you want to join a growing campaign within a hugely ambitious business that values it's employees, Consumer Links is the place to be! With in-depth training, monthly recognition of exceptional performance and ongoing support, Consumer Links is committed to building a culture and environment where employees can thrive.

Skills And Competencies
  • Computer literate.
  • Excellent written and verbal communication skills.
  • Organized and focused.
  • Experience in a call centre environment.
  • Inbound and Outbound Calls and Email Correspondence
Requirements
  • Ability to work US hours - this could be as late as 4am in the morning SA time on any given day of the week.
  • Minimum of 12 months Customer Care experience within a Contact Centre environment.
  • Neutral accent and fully proficient in the English language.
  • Reliable transport to Mount Edgecombe.
  • Excellent telephone and email etiquette, able to communicate with Customers.
  • Attention to detail and accuracy.
  • Job Type: Full-time
  • Salary: up to R6000 basic + 750 attendance bonus + 750 Nightshift allowance + commission based on KPI
Ability To Commute
  • Mount Edgecombe, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (Required).
If you do not receive feedback within 2 weeks, please consider the status of your application as unsuccessful. If you are interested in the above position posted, please apply via our careers portal.
Occupation:
Ads, marketing jobs


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