Departmental manager with more than 10 years’ experience seeking an opportunity to grow and use acquired skills in the next chapter of my professional career. Inputs must make a difference towards a more fulfilling future for myself, my organization and my customer. I have experience in the retail sector, service industries as well as office and compliance environments, giving me varied skills and the ability to easily adapt and work with colleagues at all levels.
My Skills and Experience
• 17 years sales
• 17 years customer service and relationship building
• 13 years finance and credit assessment
• 13 years intermediary and advice giving service
• Continuous exceptional regulatory compliance audit score
• Experience and working knowledge of relevant laws and regulations NCA, CPA, FAIS, FICA, POPIA, etc.
• Interpreting and assessing of financial statements and knowledge of credit policies and procedures
• High level of attention to detail and handling of confidential information
• Strong analytical and problem-solving skills
• Ability to work well under pressure with accuracy and meeting deadlines and targets
• Self-motivated and able to work independently
• Managing and forecasting own departmental budget
• Research, planning and project management
• Monitoring, supervising and implementing changes to business processes and systems for more effective outcomes
• Experience working on various CRM systems including Seriti, Galaxy and Signio