Posted on: 29 March 2024
ID 907445

Catering Manager - B&I

Duties & Responsibilities
  • Take full responsibility and management of the unit
  • Need to be able to work in a demanding environment.
  • Setting and management of service delivery standards
  • Lead, motivate, train and develop a team of staff
  • Implement and maintain operational controls in line within budgetary requirements
  • Ensure quality of food preparation, presentation and service is up to standard by meeting all quality star grading standards in all areas of responsibility as per grading checklist
  • Ensure all policies and procedures are complied with
  • Daily HR and IR issues (including training, development & performance management)
  • Analyse and pre-empt client needs and possible complaints
  • Take responsibility for all functions by organising, preparing & co-ordinating.
  • Management of all administration, finances, debtors, budgets, etc.
  • Process paperwork and compile & understand weekly & monthly P & L
  • Relationship building with the client and customers on a daily basis (essential)
  • Must be able to work long hours and over weekends should there be a need
  • Stay abreast of latest food trends and best practices
Skills and Competencies
  • Strong judgement and problem solving skills
  • Excellent people skills
  • Strong interpersonal and communicative skills (verbal and written)
  • Flexibility with regards to working hours
  • Attention to detail
  • Client service orientated
  • Business management principles
  • Fully computer literate
  • Excellent food skills
Qualifications
  • National Senior Certificate
  • Relevant Culinary Degree/Diploma or Certificate
  • Minimum of 5 years experience Chef / Catering Manager within retail
  • Experience in managing team of 20+ staff
  • Functions / events experience
  • Managing convenience store experience
  • Own reliable transport
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