With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people we believe that when our people work with purpose, we will create a better business and a better world.
At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We dont believe in the one size fits all approach and instead we will equip you with the tools you need to shape your own future.
Unilevers Data and Analytics (D&A) Market teams will lead the path for the business to become data intelligent. The team will do this by delivering advanced products at scale, enabling functions and leadership teams to turn data into insights, actions and decisions at a faster pace than ever before to achieve competitive edge.
Each Market team consisting of technical (data engineering and science) expertise as well as functional insight generation expertise (e.g. Finance, Consumer Market Insights, Customer Development) will collaborate with other business function teams. The collaboration ensure that insights discovered locally are joined up and enhanced with globally discovered or researched insights to yield recommendations aimed at driving business growth.
Unilever top leadership is looking at D&A Market teams to power the exponential business growth in an in increasingly VUCA (volatile, uncertain, complex and ambiguous) context. It is imperative that D&A Market teams are organised to be highly adaptive and flexible to demand, fast-changing priorities and emerging opportunities. To deliver this, the team is expected to have an agile mindset i.e. able to embrace uncertainty, ambiguity, and to create structure out of chaos.
There Are Five Major Themes In The Data And Analytics Global Strategy That Will Relate To The Work Of D&A Market Teams
- Deliver Intelligent systems at scale. Powering the business through data and analytics. Building out the right applications to enable business teams to move faster, with more accurate and future looking decisions leveraging on Big Data & Data Science.
- Winning disproportionately. Creating analytics products that make a significant impact on our business and drive competitive advantage in the market, while collaborating appropriately with other markets and Global teams (i.e. winning both locally and globally).
- Drive Unilever to assisted and predictive decision-making. The future is about assisted decision-making with machines (AI/Cognitive Computing/Machine Learning) unlocking the insights from vast deluge of consumer, customer & internal data, and presenting this in a way that is simple for our teams.
- Make data a true asset. Better data and data science access for every part of Unilever, across the 3 data framework (Connectivity, Growth, Continuous Improvement) and leading through the Enterprise Data Executive.
- World-class Information. One version of the facts. Continued excellence in delivery of diagnostics and insights to focus attention when and where it matters with a focus on Big Bets, Strategic Initiatives and Leadership team reporting
Managing the markets demand for data, analytics and insights. It will lead data analytics, data warehousing, research development and implementation of appropriate data systems and analytic solutions.
JOB PURPOSE
Unilever is the place where you can bring your purpose to life with the work that you do creating a better business and a better world. If you are an enthusiastic and experienced Change and Communications Specialist interested in growing the markets capabilities in data expertise, science and insights generation, this role is for you!
What Will Your Main Responsibilities Be
Developing, leading and executing change and communications activities associated with the products & services delivered by the team.
Key Accountabilities
- Initiate the creation of and monitor the D&A Market teams change and communications programme as well as the UniOPS in Market programme.
- Advise and support UniOPS in Market Lead, D&A Market Lead and team in developing and executing change and communications activities.
- Support in communication of the teams products and services
- Provide and maintain the change management plan in line with Unilever Change Management methodology.
- Ensure alignment of all change and communications plans to D&A Global, UniOps, and Market plans.
- Execute ongoing stakeholder assessment & stakeholder management plan.
- Execute change management strategy, plan and change impact assessment.
- Execute communications strategy and plan.
- Develop and distribute appropriate communication materials (e.g. stakeholder updates, newsletters).
Experiences & Qualifications
- Holder of a Degree in Corporate Communications, Organizational Change Management or equivalent from a recognized institution
- 5+ years of change and communications experience in a frontline/service delivery team
- Experience of leading and implementing change and communications and technology transformation programmes
- Understanding and practice of Detailed Change Impact Assessments
- Experience with Stakeholder Mapping and Engagement
- Experience of project management
- Excellent Organizational and Planning Skills
- Excellent Communication, Writing Skills
- Excellent Presentation Skills
- Excellent Workshop Planning Skills
- Good Multimedia experience - ability to put together visually appealing Communication deliverables (from posters and 1-page briefs to perhaps shot clips and videos.
- Self-directed
- Able to organise self and others well
- Able to appropriately tailor and execute to outlined methods while
- Attends to detail with meticulousness
- Resilient, creative and resourceful when faced with issues or constraints.
- Positive, can do attitude.
- Able to work with ambiguity and detail
- Able to build relationships, to interact and collaborate with colleagues who may have different priorities and agendas.
- Enjoys, and can flex and thrive in situations with a high degree of uncertainty, complexity and ambiguity.
- Certification in Change Management
- Experience in Agile approach to Project Management
- Experience of working on complex Transformation projects with elements of software implementation and process change
- Experience of working well remotely with geographically-dispersed team
- Experience with Agile working and projects
- Agile Delivery Change management
- Communications strategy
- Communications management
- Campaign management
- Project management
- Presentation development
- Impact assessment
- Relationship management
- Facilitation
- Influencing
- Networking
- Project planning
- Stakeholder management
- Training needs assessment
- You are energized by delivering fantastic results. You are an example to others both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
- As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
- Critical SOL (Standards of Leadership) Behaviors
- PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owners mindset, using data and insight to make decisions.
- PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
- CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
- PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
- AGILITY: Explores the world around them, continually learning and developing their skills.
Though the role will be domiciled in Data Analytics, it will offer extended services to IT & Workplace which are members of the UniOps Team.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their Whole Self to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
