Minimum Requirements
- Matric (Grade 12)
- Degree in Industrial Psychology/ Human Resources or related field
- Change Management Qualification- Prosci Certified
- 5 Years experience in rolling out large scale change projects within
- Organisations include system implementations and Target Operating Model initiatives
- Execute any level of change in a structured approach with the ability to speak to the phase of change, the ROI, the standard tools and templates.
- Map and understand how multiple simultaneous changes are affecting employees in your organization, through valuable data and a high-level view, in order to boost performance and improvement. This includes a map of the Change impact per business area.
- Execute on multiple projects at the same time, while ensuring change agility, and change stamina in all our employees
- Assess the scope of the change and execute plans on time in budget and with excellence
- Assess the readiness of the organization impacted by the change
- Design a communication plan that addresses the needs of employees at different levels, catering for different information needs
- Develop communications for project messaging, obtain sign off on communications and feed these communications into distribution channels in accordance with the agreed and signed off plan and dates
- Conduct coaching and manager training for change management
- Develop training requirements based on the skills, knowledge and behaviors necessary to implement the change
- Develop sponsor activities and sponsor roadmaps
- Identify, understand and manage resistance throughout the organization
- Conduct data collection, feedback analysis and corrective action to sustain or enhance employee involvement
- Implement success measures - evaluate successes and failures and identify process changes for the next project
- Assist in enabling other change managers in the business to learn and share in a best practice environment
- Ensure governance for all change management projects are intact, including but not limited to the adherence of the Companies processes and the use of standard templates.
- Support the Companies across our business to reinforce the change in their areas.
- Hold regular meeting with the Companies to provide them with messaging, gain feedback from them and channel this feedback into the project for corrective action where necessary.
- Enable a culture of customer centricity and be able to engage at all levels of stakeholders
- Complete project close-out documentation (including lessons learnt, reinforcement and business handover documents) and ensure all structured change management templates are completed and stored on relevant Sharepoint or Project Document storage system
