- Technical Skills: Proficiency in programming languages such as JavaScript (Node.js), or PHP.
- Proficiency in database languages such as MYSQL or MS SQL.
- Experience with the Messenger Platform, WhatsApp Business API, and Facebooks APIs.
- Familiarity with web development technologies (HTML, CSS, JavaScript) and frameworks/libraries (such as Laravel).
- Analytical Skills: Ability to analyze and interpret data to make data-driven decisions for bot optimization.
- Skills in using analytics and monitoring tools to track performance metrics.
- Project Management and Communication: Strong project management skills to oversee the development lifecycle.
- Excellent communication skills for collaborating with team members, stakeholders, and potentially interacting with bot users for feedback.
- Creativity and Problem-Solving: Creative thinking for designing engaging user experiences and conversation flows.
- Strong problem-solving skills for addressing technical challenges and optimizing bot performance.
- Design Architect the bots conversation flow, including the decision trees, intents, and entities.
- Design a user-friendly and engaging UX/UI for the bot interactions.
- Development Develop the bot using the Facebook Messenger Platform, including programming of the conversation logic and integration of necessary APIs.
- Implement natural language processing (NLP) capabilities to interpret user queries and provide contextually relevant responses.
- Code webhook services to receive and send messages to and from the Messenger Platform.
- API Integration Integrate with Facebooks Conversion API for tracking and attributing offline leads and conversions.
- Implement Metas WhatsApp Business API for extending chatbot functionalities to WhatsApp, ensuring a seamless cross-platform experience.
- Incorporate third-party APIs for additional services like payments, CRM, analytics, etc.
