Circana (formerly IRI and NPD) is the leading advisor on the complexity of consumer behavior. Through unparalleled technology, advanced analytics, cross-industry data, and deep expertise, we provide clarity that helps almost 7, 000 of the worlds leading brands and retailers take action and unlock business growth. We understand more about the complete consumer, the complete store, and the complete wallet so our clients can go beyond the data to apply insights, ignite innovation, meet consumer demand, and outpace the competition.
At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities (with us you can always bring your full self to work). Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Learn more at www.circana.com.
What will you be doing?
Working as part of the item coding team you will be responsible for analysing data from different sources, performing gap analyses and coding missing product attributes (e.g. the weight of the product, the name of the manufacturer, etc.). These need to be recorded accurately and consistently in our data systems, for the various types of consumer goods and products found in South African supermarkets, wholesalers, and convenience stores.
Job Responsibilities
- Complete the OPS training programme and panel process within the first 3 months of employment if entering at this level
- Coordination and implementation of all Item Coding overarching tasks.
- Ensuring the highest quality of the central Circana Dictionary (this Dictionary DB is called Fusion and contains all new items coded by Coding team received in the Retailer sales data).
- Establish and drive the operational item coding process and item coding governance process.
- Actively seeks out client product performance in the market to keep relevant.
- Maintaining strong internal cross-departmental relationships.
- Display a solid understanding of the business and our service offerings.
- Assists and helps the Data Production, Client Delivery and CPG teams with troubleshooting where necessary.
- Attends training, business updates, knowledge shares and team events as and when required.
- Adheres and enforces to all relevant policies and procedures.
- Communicates issues and deadlines to the Item Coding Manager and or team leads as required.
- Able to work extra hours as and when required to ensure deadlines are met.
- Conduct at least 2 team knowledge shares a year.
- Mentor and develops the operational and quality assurance skills of the more junior members of the team in a constructive manner.
- Oversee and guide new junior team members and assist in their orientation and on boarding.
- Take full ownership of own category portfolio.
- To support the Item Coding Team Lead and Projects Team Leader with the management of the team and team initiatives, etc.
- Attention to detail
- Maintaining high level of data Quality
- Readily puts in whatever time and effort is required to achieve goals
- Prioritises workload accurately and consistently meets established deadlines
- Works to remove barriers to collaboration while balancing the interests of multiple stakeholders
- Is able to gain support, including time and resources, towards solving client satisfaction, delivery and sales issues
- Builds trust with other functions by having a long-term view working relationships
- Associates degree
- 1+ years FMCG experience
- Written and verbal communication skills
- Time management
- Attention-to-detail
- Proficiency in Microsoft Office applications: Word, Excel, PowerPoint, Teams, and Outlook (Basic)
As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:
- Stay Curious: Being hungry to learn and grow, always asking the big questions
- Seek Clarity: Embracing complexity to create clarity and inspire action
- Own the Outcome: Being accountable for decisions and taking ownership of our choices
- Center on the Client: Relentlessly adding value for our customers
- Be a Challenger: Never complacent, always striving for continuous improvement
- Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect and integrity
- Commit to each other: Contributing to making Circana a great place to work for everyone
This position can be located in the following area(s): Cape Town, South Africa
