The Department
The Non-Life Claims Team forms part of the Global Claims team and we are responsible for the active management of all classes of non-life reinsurance claims underwritten by Munich Re of Africa.
The Team
We are a team of ambitious, talented and committed specialists that provide excellent claims solutions to clients and who actively contribute to the achievement of the Global Claims Ambition.
Your Job:
- You will report into the Head of Claims.
- Manage and perform a legal review of major and complex claims.
- Managing claims (assessing indemnity and quantum within defined limits of authority/ultimate estimation of major losses and ongoing review of reserves for individual losses and loss complexes) with a focus on added value, for example by negotiating coverage, liability and allocation issues, initiating subrogation and collaborating with other Munich Re international organisations. Where required, deciding what type of claims or risks calls for special expertise (carrying out loss inspections, advising on risk prevention, etc.).
- Servicing, advising and monitoring our cedents with regards to claims matters; including if required conducting claims reviews and due diligence, and visits to client offices, also in cooperation with other Munich Re international organisations.
- Use new technologies and alternative solutions for claims-related portfolio analysis as well as supporting the development and distribution of Claims Digital Services.
- Provide support for client management and underwriting (claims feedback and lessons learned, advising on wording issues etc.).
- Foster expertise and synergies through cooperation within the claims units.
- Active contribution to working groups and in-/external workshops and events on current claims topics, including Knowledge transfer through training, presentations and seminars.
- Understand and comply with Claims guidelines and processes including but not limited to large losses, outliers and loss complexes.
- Be familiar with and understanding the reserving practices of clients; being able to assess the quality of reserves established and/or to ask critical questions about these.
- Develop and maintain sound relationships with clients.
- Provide excellent service and solutions that satisfy the needs of customers and stakeholders.
- State his/her position clearly and presenting it to individual persons and group.
- Tertiary qualification: Legal would be an advantage.
- Insurance qualification (ACII, AIISA, ACILA etc) or studies towards an insurance qualification.
- Minimum 5 years experience in reinsurance claims environment. Alternatively 10 years claims handling/ management/loss adjusting and/or underwriting of property/engineering business. Knowledge of reinsurance would be an added advantage.
- Life and Health Benefits.
- Retirement Benefits.
- Hybrid working environment.
- Bonus Scheme.
- Employee Assistance Program.
- Wellness Programs.
- Global Mobility.
You are going to experience that we care & dare: We are empathetic. We know when to lead and know when to let others lead. We attract, grow and coach future leaders.
We aim to communicate in a clear & authentic way. We solicit feedback, ask and listen, learn and unlearn.
You will grow with your clients: Whatever our role, we support business, in a thoughtful way, to create value for our clients. We embrace new ways of working applying digitalization to provide solutions.
We lead the We: We have a passion for winning and growing as a team. We inspire people to deliver a joint performance. We create an inclusive environment where different thoughts, generations, cultures and experiences are valued and encouraged.
This is a permanent position and is based in Johannesburg, South Africa.
The closing date for this opening is 29 June 2023.
If you have any queries, please contact the Talent Acquisition Specialist, Vicki Bedeman at vbedeman@munichre.com.
About Munich Re:
Founded in 1880, Munich Re Group is on the world's leading providers of primary insurance, reinsurance and insurance related risk solution. As pioneers in risk assessment, we promote the digital transformation of the global insurance landscape, expanding products and services as new forms of risk emerge. From space rocket launches to cyber-attacks, from high net worth individual life cover to pandemic, we take care of risk, so our clients can take care of their business.
