To manage a portfolio of liability claims and recoveries and to provide ad hoc technical advice to stakeholders.
Requirements
- Matric
- A law degree preferable but not mandatory, subject to experience in short-term insurance environment
- 60 FAIS Credits
- Computer literacy(MS Word, Outlook and Excel)
- At least 5 years experience, some of which should be in a legal practice environment or insurance liability environment
- Insurance qualification preferable
- RE qualification
- Intensive knowledge of liability claims and resulting litigation
- Knowledge in administering and handling liability claims
- At least 5 years experience in a claims environment
- Day to day reporting to the team leader
- Handling liability claims in accordance with claims handling procedures
- Facilitating and managing outsourced liability claims
- Handling and settling claims within stipulated time frames and as per SLAs / mandates in place
- Entering into settlement negotiations with third parties / third party representatives
- Negotiating with assessors, attorneys, other service providers
- Providing technical advice on litigated matters
- Providing clients / brokers with the highest standard of service
- Providing clients / brokers with feedback on claims progress at all times
- Ensuring diary system is implemented and adhered to at all times
- Ensuring adherence to SLAs / mandates in place with regards to claims from mandated brokers
- Rendering of assistance from time to time with ad hoc tasks
