SCOPE
Immediate vacancy for a Contract Manager position in Worcester. STRICTLY APPLICANTS WITH MINIMUM 5 YEARS EXPERIENCE IN CONTRACT CLEANING.
RESPONSIBILITIES
Operational Standards To promptly attend to daily messages and complaints. To ensure constant customer satisfaction and good client contact. To regularly visit and inspect that the standard of work of employees on contract is of the highest standard as per the contract specification. To ensure that each contract, per employee, is using written job/task schedules, to provide a satisfactory cost effective service. Improvements using these job schedules is to be continually sought. Training on regular basis. To ensure that the company image is maintained and that Company uniform is worn at all times by staff. Ensure that the Company’s Best Practices are adhered to at all times. Operational Resources
To ensure that attendance registers are marked daily at the beginning of the shift, ensuring labour allocation is correct and any changes on the attendance sheet initialed. To be responsible for maintaining discipline by using the Company’s disciplinary code and procedures, as well as attending to grievances. To ensure that staff are informed of changes that affect them with regard to Company policies.
Applicant will be required to wear company uniform at all times
Knowledge
Computer literate- basic spreadsheet experience Good numeric and sound administration skills Good organizational and interpersonal skills Requires flexibility on working hours – IMPORTANT, this is not a normal Monday – Friday vacancy Understanding of conflict management Planning, leading and organization skills Self-starter, go getter and suitable initiative Fluency in Afrikaans and English Valid driver’s license and or own transport
Skills
The incumbent must demonstrate the following skills:
- team building
- analytical and problem solving skills
- decision making skills
- effective verbal and listening communications skills
- computer skills including the ability to spreadsheet and word-processing programs at a proficient level
- stress management skills
- time management skills
Personal Attributes
The incumbent must demonstrate the following personal attributes:
- be honest and trustworthy
- be respectful
- possess cultural awareness and sensitivity
- be flexible
- demonstrate sound work ethics
The Cleaning Contract Manager would normally attain the required knowledge, skills and attitudes through completion of an operational procedures course combined with related MINIMUM OF 5 YEARS experience in CONTRACT CLEANING.
APPLICATIONS CLOSE:
15 May 2017 17h00
START DATE:
1 June 2017 (or as soon as possible thereafter)
TO APPLY EMAIL:
riette@vizual.org.za