Hello an exciting new opportunity has just become available in our Insure, Broker Distribution Area. We
are looking to recruit a Tracking and Monitoring Clerk in the Trucking Division.
Role Objectives
The Tracking and Monitoring Clerk contributes to the organizational goals by monitoring and tracking
Regent Risk Services client vehicles.
Key Responsibilities
Vehicle tracking and monitoring on multiple systems.
delivering extraordinary customer service as well as conscious about our customers and their vehicle
safety
Accurate and timeous communication and follow through on all events & calls received
Receive calls on the emergency call and update the emergency call register spreadsheet (in case of road
incidents/accidents/breakdowns. etc...)
Ensure all your administrative and shift duties are accurate and complete
Excellent listener, able to analyse and interpret information
Capacity to instil an ethic of quality and consistency in self and others
Be responsible for ensuring effective customer liaison interactions and dispute resolution