We are seeking a highly skilled Senior Client Delivery Manager to oversee the delivery of complex projects and manage relationships with key clients. The successful candidate will have a track record of successfully managing large-scale projects and teams, and the ability to communicate effectively with clients, stakeholders, and cross-functional teams.
Responsibilities
- Manage the delivery of complex projects, ensuring they are delivered on time, within budget, and to the client's satisfaction
- Build and maintain strong relationships with key clients and stakeholders
- Define project scopes, goals, and deliverables in collaboration with key stakeholders
- Create and maintain project plans, timelines, and budgets, ensuring they are accurate and up-to-date
- Provide leadership to project teams, ensuring they are focused on achieving project goals and delivering high-quality results
- Identify and manage project risks and issues, ensuring they are escalated and resolved in a timely manner
- Ensure effective communication and collaboration between project teams, clients, and stakeholders
- Manage project budgets and resources, ensuring they are allocated and managed effectively
- Ensure project documentation is accurate, complete, and up-to-date
- Provide regular project status reports to clients and stakeholders
- Bachelor's degree in business, engineering, or related field ( MBA or equivalent is advantageous)
- 8+ years of experience in project management, preferably in a client-facing role
- Experience managing complex projects with multiple stakeholders and cross-functional teams
- Strong leadership and team management skills
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and stakeholders
- Strong problem-solving and analytical skills, with the ability to identify and mitigate project risks and issues
- Experience managing budgets and resources
- Proficient in project management tools and software