Are you a problem-solving powerhouse with a passion for creating exceptional client experiences?
Look no further! Join our dynamic team as a Client Support Consultant and become the driving force behind unparalleled customer satisfaction.
Build Lasting Bonds: Forge and nurture strong relationships with clients and key contacts within product suppliers. Your ability to connect on a personal level will set you apart.
Problem Solver Extraordinaire: Dive into customer issues fearlessly, guiding them to resolution. Your dedication to seeing challenges through showcases your commitment to excellence.
Swift Solutions Provider: Time is of the essence!
Tackle member and payroll queries promptly, leaving no monthly reconciling item unturned on the billing statement.
Growth Partner: Assist both new and existing staff in their journey, from membership applications to claims queries. Your expertise paves the way for their success.
Innovator at Heart: Identify areas for enhancement and craft ingenious solutions. Your insights contribute to process improvements, ensuring top-notch service.
Customer Happiness Advocate: Rapidly address complaints, turning challenges into opportunities and safeguarding Sasfin Healthcare's pristine reputation.
Your Qualifications
- 3-year degree or equivalent (NQF 5)
- Regulatory Examination 5 (RE 5)
- Accreditation with Council for Medical Schemes (CMS) and Financial Service Conduct Authority (FSCA)
Apply today and let your passion for service shine! Your future begins here.