Location: Maidstone
Salary: 8, 128 pa
Hours: Part time 15 hrs per week, (across 2/3 days per week Monday - Thursday)
This is no ordinary role.
We are looking for people to join us who care about others and want to make a difference in their community. Are you that person?
You will be responsible for providing administration support for our clinical team and will play a pivotal part of the success of the overall service we provide. The equipment we deliver is supplied to vulnerable people, to allow them to remain independent in their homes, allowing the NHS and Social Services to deliver frontline care where it is needed most.
Our clinical team support our stakeholders and prescribers from the NHS and the local authority, giving product advice, providing specialist training, supporting with clinical assessments, and generally enabling them to meet the challenges facing them with ever increasing demand.
You will work within our clinical team, and your responsibilities will include booking and organising training, dealing with delegates, assisting with invoicing, preparing statistics for meetings, and ensuring all admin work is completed in a timely fashion.
You will already benefit from having a background in administration, dealing with customers and being proficient with all Microsoft office functions, but a positive outlook and good sense of humour will set you on the right path.
Role & Responsibilities
- Booking, organising, and assisting with training sessions
- Assisting with invoicing where appropriate
- Analysing and preparing statistics and presentations for meetings
- Keeping documentation and records up to date, including inputting details on databases and Excel spreadsheets
- Dealing with any other associated duties
- Gatekeeping and processing of Specialist equipment orders
- Liaising with members of the clinical team, both internal and external
- Please note this is not an exhaustive list of duties and responsibilities
- A team worker with a flexible approach, positive, can-do attitude, and good communication skills
- Organised with good attention to detail
- A background in administration and customer service
- Proficient with Microsoft Office suite, including Excel and Power point
- Ability to prepare professional documents
- Ability to work well under pressure and resilience when needed
- Ability to work on own initiative
We offer competitive salaries, full training, and development for your role, as well as a wide range of benefits including:
- Secure career opportunity (you will be working as part of a statutory service commissioned by the NHS and local government).
- Competitive salary
- A chance to work as part of a great, close-knit team doing a rewarding job.
- Free on-site tea, coffee & hot chocolate.
- Career progression opportunities & training.
- Pension scheme.
- Enhanced holiday of 33 days per year, including bank holidays, which increases with service up to 38 days per year, including bank holidays. (pro-rated for Part time staff)
- Participation in our employee recognition scheme and recommend a friend scheme.
- Entitlement to Employee Assistance Programme and Bike to Work scheme.
- Access to exclusive employee discounts and savings in gym & wellness discounts.
- NRS Healthcare is the UK's leading provider of Community Equipment Services and is a market-leading and award-winning provider of products and services designed to support independent living.
- We deliver complete end-to-end services through all stages of equipment provision and recycling, within the healthcare sector.
- We employ over 1000 staff and work for over 40 Local Authorities, Clinical Commissioning Groups, and NHS Trusts.
- With a heritage over 70 years, we have unparalleled expertise in daily living aids and disability aids for older people, disabled adults and children and their carers.
This is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties which fall within the grade of the job, in discussion with the professional and operational managers.
This job description will be reviewed regularly in the light of changing service requirements and any such changes will be discussed with the post holder.
NRS Healthcare is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Under the Immigration, Asylum and Nationality Act 2006, prospective employees are advised that they will be required to provide documentary evidence to support their right to work in the UK.
This position will be subject to a basic Disclosures and Barring Service Check.