- Identifying opportunities and setting up meetings with other divisions and/ or stakeholders in current customer accounts.
- Educate and inform doctors about VitalAire services, products and equipment.
- Manage target areas and arrange appointments. Organize group training with doctors and nursing staff and administration regarding marketing and sales documentation.
- Monitoring of customer performance and reporting back to the prescribing doctors. To create interest in the product and ensure sales
- Manage own territory, ability to travel country trips and monitor and research development and changes in assigned territories.
- Engage in continuous learning to exhibit a thorough understanding of VA products and solutions.
- Monitoring of customer performance and reporting back to the prescribing doctors. Resolve complaints about products & services and provide after sales follow up to ensure excellent standard of service.
- Acting as a strategic advisor to all appropriate stakeholders within a customer account through continued research and detailed analysis to understand and anticipate customer needs.
- Following up and monitoring customer queries and complaints through effective interdepartmental communication to ensure timeous resolution.
- Establishing open communication channels between the customer and relevant departments within VA to ensure customer satisfaction.
- Prospecting on a consistent basis through cold calling, customer referrals and networking to obtain appointments with appropriate stakeholders
- Conducting effective preparation for appointments and engaging in continuous research on customer needs and options, current market position, Industry opportunities and challenges.
- Setting-up meetings with prospective customers to diagnose needs, create value and present solution offerings. Ensures profitability for VA and effective service delivery to customers.
- Contributing to monthly sales related reports and tracking sales performance against targets. Engaging in consistent research to build a thorough knowledge and understanding of territory, current industry, market and competitor trends and developments.
- Sales and Marketing Degree/Diploma
- Matric (Senior Certificate)
Experience
- 3 to 4 years previous sales experience in medical field
- Valid driver's license
