Collaboration Intern

Grow your career internally at Brambles and CHEP, our best talent comes from within!

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Job Description

Position Purpose

Objective of this opportunity will be to leverage current educational content in real world scenarios in terms of IT service and support.

• Areas of focus are:Initial focus will be to provide first level support for Power BI and Power Platform.
• Understand the importance of best practice within the Power BI environments and its application.
• Partner with the other members of the ConnectSmart Team to gain working knowledge of our Microsoft suite, processes and tools utilized by the team to manage our environment. Software will also include but is not limited to JIRA, ServiceNOW, Lucid, Camtasia, and DocuSign.
• Shadow and collaborate with ConnectSmart team members to understand why best practice, processes and procedures are important, leading to creating and updating documentation of these processes with minimal supervision.
• Increase Power BI and Platform Technical knowledge and mange second level support.

Key Accountabilities

• Provide first-level support for systems and services that meet or exceed Service Level Agreements (SLA).
• Documentation of processes and procedures.
• Working across time zones.
• Able to work effectively with virtual teams.
• Must have a can-do attitude and be open to learn.

Key Requirements

• Bachelors degree in Computer Science, Information Systems, Business or related field.
• Any Microsoft O365, Power BI or Power Platform certifications.
• 1 year IT or customer support experience.

Preferred Education

Bachelors

Preferred Level Of Work Experience

1 - 3 years

Company

CHEP South Africa (Pty) Ltd

Management Level / Band

12 0 - Unbanded Employees (Support)

If you believe you are a good candidate for this role, and have relevant / transferrable skills that dont fully meet the job criteria, we would still urge you to apply. At CHEP we encourage ambitious individuals who are keen to grow into the role, and will support you to embrace your next challenge or career move.

Reminder - Don't forget to notify your current Manager before applying to any new opportunity!