At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests stay to bring their dreams and desires to life. With an atmosphere thats chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests expectations at every possible turn.
Set in the vibrant heart of Cape Towns waterfront, surrounded by restaurants, shopping, art and entertainment; on the doorstep of Table Mountain; and within easy reach of spectacular beaches, national parks, and winelands; One&Only Cape Town is the ultimate curator of discovery, from active adventures, to mindful moments and exclusive, tailored experiences. The warm South African charm is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guests every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, its our passion
Job Summary
He/she will be assigned to the tasks in accordance to the standard operating procedures as implemented by the Executive Chef. He/she must ensure that proper hygiene and sanitation in the kitchen under his jurisdiction. He /she also must display efficient inter department coordination and be involve in trainings. He/she will be assigned to and to show interest in displaying creativity in food displays with the Chef De Cuisine. He/she must ensure that the standard procedures are followed and performed to the highest level of service. He/she will communicate with the guests and share feedbacks with the chef in charge and the management. The feedbacks then will ensure high levels of food and service quality and guest satisfactions are maintained at all times.
Main Duties And Responsibilities
- To ensure that the quality levels of kitchen production and presentation is maintained at its highest level at all times.
- To ensure that the kitchen and working areas are thoroughly clean at all times.
- To presents oneself in a way that enhances the overall guest experience, by adding life and energy into each outlet.
- To ensures that all mise-en place is correctly prepared prior to commencing of service.
- To demonstrate excellent product knowledge of all food and special functions held at the resort.
- To establish and maintain smooth personal and work relationships in the kitchen
- To ensure labeling of dates are labeled on products according to requirements.
- To ensure that equipment is cleaned, when necessary or according to their schedules.
- To maintain and create a working environment that reflects a sense of place.
- To attend all training carried out by the Training Department.
- To handle any guests complaint in a professional manner, as per resorts Policy & Procedure (service recovery).
- To perform any additional or special duties, as directed by a superior.
- To maintain the highest level of personal hygiene and grooming at all times, as per standard.
- To practice proper telephone etiquette with colleagues and resorts guests.
- To ensure that all tasks assigned by superiors are completed, in a timely fashion.
- To ensure that all channels of communication are respected and information is disseminated to the correct receivers.
- To ensure excellent communication and working relationships with colleagues are maintained and contribute to the team spirit.
- To ensure that a safe, hygienically fit working environment is maintained at all times and reports any concerns or faults immediately to the immediate supervisor.
- To exhibit an outstanding knowledge of the One & Only Resort
- To know and applies the resorts Policies & Procedures, including those for the emergency situations.
- To attend monthly communication meeting.
- To attend daily briefing prior to service.
- To ensure all fixed assets and equipment are well maintained.
- To demonstrate knowledge and interest in goals, and objectives of the One & Only brand.
- To ensure all activities are carried out honestly, ethically and within the parameters of the S.A law.
- Culinary school diploma and/or 3 years work experience
- 5 star work experience
- Knowledge of Food Safety systems (HACCP)
- Basic English knowledge
