Payments Compliance Specialist

Peach Payments is a fast growing Pan-African PSP that makes online commerce and digital payment acceptance easier and more accessible across all Africa. We work with small and large sellers to provide a complete toolkit to accept, manage and disburse payments through web and mobile.

Our merchant partners include your favourite food delivery services, whether youre ordering in or using a meal kit, travel services that can help you book your next getaway adventure and even your neighbours side-hustle e-commerce store.

For these partners and their customers, we aim to provide delightful experiences that make it as easy as possible to facilitate online payments.

You will be reporting to Nadine, Head of BizOps, meet her here.

What wed like you to have:

• At least 2+ years of technical operations experience
• Experience managing programs that involve reporting and driving action at scale
• Expertise or broad understanding of Visa and Mastercard standards and requirements
• A proven track record of working effectively in a product-centric environment with significant internal and external dependencies
• Experience partnering with external stakeholders specifically Banks and Card Networks
• The ability to prioritize and guide individuals through competing demands and complex problems
• An operationally focused mindset, with an ability to see a project through to success using planning, metrics and effective communication
• Proficiency with data analysis tools
• Experience working in the payments industry or at a leading technology company

Your mission, if you choose to accept it:

• Act as a subject matter expert to the organization, for the scheme rules and requirements relating to the credit card processing
• Coordinate with the Legal department and other second line risk teams to address any potential issues related to the product, proactively mitigating risks
• Handle any regulatory inquiries related to the scheme requests
• Stay up-to-date with and coordinate action plans for changes in schemes and acquirers related to credit card products and services, interpreting them and advising the team accordingly.
• Ensure that all relevant staff members are aware of and understand payments compliance requirements and responsibilities
• Foster a culture of compliance throughout the organization, demonstrating the importance of ethical behavior and regulatory adherence.
• Manage multiple projects to enhance and optimize operational strategy systems and tools;
• Partner with multiple stakeholders and cross functional teams (Operations Leadership, Operations Managers, Product, Engineering, Partnerships, Support, Sales, etc) to prioritize and maximize the impact of your projects;
• Leverage an analytical mindset. Collect data, user feedback, and industry research and use that to improve processes.
• Handle inquiries from internal and external partners' technical teams, often requiring detailed investigation and configuration changes insights to be compliant
• Collaborate with the product development team to provide compliance advice and guidance from the initial stage, helping to shape a product that is both innovative and compliant.
• Creating action plans to mitigate identified risks

What else is in it for you?

We currently have a hybrid working model, which means that while our teams predominantly work outside of the office, we may ask them to join for in-office Meet-ups, gatherings, training and other collaboration sessions in-person, wherever possible.

Be part of our story! We're a passionate group of individuals working on enabling African entrepreneurs to develop and succeed in digital commerce. We thrive as a high-performance community, underpinned by a people-first approach. Our team is diverse, we fail fast and aim to succeed even quicker.

At Peach we value diversity and are committed to inclusion across race, gender, age, religion, identity, and experiences