Job Description
Support clients in specific technology.
This role uses business and solution knowledge, in order to achieve client expected business results.
- The Consultant implements and supports modules to enhance the clients business functionality and overall performance, while maintaining a high degree of customer satisfaction.
- Design, configuration and testing in various modules
- Analyze the current business processes and scenarios of the client and develop solutions to meet the clients need
- Responsible primarily for successful implementation of solution, providing functional expertise, guidance, presentation, and instruction on products to clients.
- Carry out assignments requiring the development of new or improved procedures
- Proactively seek opportunities to enhance the effectiveness and efficiency of solutions
- Participates in implementations
- Acts as liaison with client for troubleshooting: investigate, analyze, and solve software problems and map client business requirements, processes and objectives; develop necessary product modifications to satisfy clients needs.
- Maintain a thorough knowledge of the organization and adheres to all organizational standards
- Participates in ensuring the application version is current and relevant
- Have experience and knowledge of Oracle Finance Cloud
- Oracle Cloud Finance Cloud experience/knowledge
- Working knowledge of query tools (OTBI)
- Knowledge of System Administration functions like flex fields, workflow, profile options, value sets, request groups, responsibilities, menus, etc.
- Understanding of multi-organization and multi-currency functionality
- Prepare and maintain up to date Oracle processes, system documentation, and assist with end user training materials.
- Assist with implementation of new functionality or system enhancements including test script development and requirements gathering.
- Prepare Functional specs and take though the design approval process
- Have experience in logging Service Requests with Oracle to resolve problems.
- Have experience in doing research on Oracle website.
- ITIL experience
Cloud Technology, Information Technology Infrastructure Library (ITIL), ITIL Management, IT Service Management (ITIL), Oracle, Oracle Apps Financials, Oracle Cloud, Oracle OTBI, Service Request Management, Service Requests, System Configuration
Education
Bachelors Degree (B): Information Technology (Required), Diploma (Dipl.): Information Technology (Required), Matriculation Certificate (Matric) (Required)
Closing Date
31 March 2023
Old Mutual Limited is pro-vaccination and encourages its workforce to be fully vaccinated against Covid-19.
All prospective employees are required to disclose their vaccination status as part of the recruitment process.
Please refer to the Old Mutuals Covid-19 vaccination policy for further detail. Kindly note that Old Mutual reserves the right to reinstate the requirement to vaccinate at any point if it is of the view that it is imperative to do so.
