Posted on: 26 October 2023
ID 890233

Confirmations Clerk

Mediclinic is an international private healthcare services group, founded in South Africa in 1983, with divisions in Switzerland, Southern Africa (South Africa and Namibia) and the United Arab Emirates.

The Group is focused on providing specialist-orientated, multidisciplinary services across the continuum of care in such a way that the Group will be regarded as the most respected and trusted provider of healthcare services by patients, medical practitioners, funders and regulators of healthcare in each of its markets.

MAIN PURPOSE OF JOB

To minimise financial risk by ensuring authorisation and re-authorisation of all cases through effective communication between relevant parties.

KEY RESPONSIBILITY AREAS

Obtain authorisation and re-authorisation for all identified patients to ensure fully paid claims

Capture data and communicate to all parties

Identify and refer risk cases to minimise financial risks

Adhere to clinical coding standards as per Level 2 coding guideline

Ensure compliance to the confirmation procedure contracts and legal aspects by utilising available resources and systems

Required Education

ESSENTIAL EDUCATION: Grade 12 or equivalent

DESIRED EDUCATION: None

Required Experience

Essential minimum experience: None

DESIRED EXPERIENCE: Experience in Clinical Environment

Required Job Skills And Knowledge
  • Funder Contracts; Medical aid requirements/narrations
  • Patient admin programmes on the AS400 system
  • Rules and regulations regarding funder contracts
  • Clinical coding (Level 2 coding)
  • B2B EMS (electronic message system: check status of authorisations and use for trouble, shooting)
  • Computer literate (Microsoft Office)
  • Relevant aspects of applicable statutory acts (e.g. Consumer Protection Act; PMB; etc.)
  • Patient Administration policies and procedures (e.g. Patient Confidentiality; Visitation of external case managers; etc.)
  • Daily workflow; managing deviances; coding; and case management processes
  • Identify possible financial risks (e.g. no authorisation; insufficient LOS or LOC; etc.)
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