Consultant: Security Services

Structural Information

Job number: 10007148

Job title: Consultant: Security Services

Job grade: S6

Group/ BU: Gyro Group

Division: Gyro

Span of control: 0

Reports to: Senior Management

REM Functional Area: Legal Risk & Compliance

Core Description

Responsible for physical security operations, management, coordination, and support function to the Telkom Security Group to ensure effective management of the security services.

Job Responsibilities

• Provide Physical Security operations, coordination, support, and control in collaboration with various stakeholders to ensure compliance to security protocols and standards.
• Maintain strong relationships with internal and external partners, such as business units, state departments, law enforcement agencies, security vendors, and other security stakeholders to enhance security capabilities.
• Educate employees on security awareness, policies and procedures through regional inductions and communication initiatives.
• Participate in security committees, forums and represent Telkom in security industry programmes and initiatives.
• Provide security support, engage, report, and escalate security operations challenges to security management.
• Manage and mitigate security risks including industrial action management and coordination.
• Perform regular testing of critical security measures and equipment to establish ability to deal with security infringements/ incidents.
• Compile reports and share the outcomes with relevant role players.
• Investigate and report on security incidents/ irregularities.
• Coordinate and manage National Key points activities as per NKP regulations and protocols
• Provide solutions, recommendations and implement security counter measures.
• Conduct security risks assessment and provide security technology requirements proposals for sites affected by security risks and make recommendations on required security intervention measures.
• Monitor all security related technology projects in the respective regions.
• Minimise physical security losses by identifying problem areas/ sites and provide asset protection and security counter measures.
• Liaise with communities and contractors in relation to security related projects and challenges
• Manage physical guarding contracts and service providers performance SLAs requirements.
• Review and analyse service providers monthly security reports and address non-compliance.
• Report all dysfunctional security systems and manage site repairs and maintenance.
• Implement cost effective operational measures.
• Manage and monitor Security service provider SLA as per security contract and the deployment requirements.
• Verify security invoices.

Core Competencies

FUNCTIONAL KNOWLEDGE

Physical security operation, protocols, standards in relation to site specific security protocols, principles, and standards. Security risk and threats facing Security Operations and construction sites; Negotiator; Manage and motivate the team to deliver security solutions to quality, cost, and deadline; Legislation governing security; Stakeholder management and conflict resolution capabilities; Project; Security industry procedures and standards; Business ethics principles

Functional Skills

Negotiation; Risk management; Conflict resolution; operational planning and development; Critical and analytical thinking; Innovative; Motivator

ATTITUDES/ LEADERSHIP COMPETENCIES

Professionalism; Integrity; Emotional maturity; Trustworthiness; Team player; Managing tasks; Seizing opportunities; Challenging ideas; Showing composure; Values Aligned with company Values.

Education

• NQF 6: 3 year Diploma/ National Diploma

Experience

• 5 Years relevant experience

Certifications

Special Requirements

• Prepared to travel
• Ability to work after hours

Physical Requirements

• None

Key Stakeholders

• Internal: Enterprise Risk Management BU/ Subsidiary Management and relevant Governance structures
• Telkom Management and divisional management, Group Legal
• External: Vendors, customers

Additional Information

Certification:

• Private Security Industry Regulation Authority (PSIRA) - Grade "A"
• National Key Point (NKP) certification or experience

Qualifications and Experience:

• Qualification preferably in police & security studies, Investigations, technical background, and security systems.
• SSA Security Management Course will be advantageous.
• Experience in Security Operations, with knowledge of current security standards and systems.

Special Requirements:

• Ability to work after hours and weekends.
• Must have extensive understanding of the security risk and threats facing Security Operations and construction sites.
• Must have knowledge and an understanding of legislation governing the security industry.
• Excellent stakeholder management and conflict resolution capabilities.
• Good understanding of Business ethics principles.
• Team leader and member.