Consulting Project Management IC6

Industry Solutions (IS) isaglobal organization of over 16, 000strategicsellers, industry experts, eliteengineers, and world-classarchitects, consultants, anddelivery expertswho work together to bring Microsofts mission of empowerment and cutting-edge technology -to life forthe worlds most influential customers.Weare on the front lines of innovation, workingside-by-side with customersto drive value acrossthe entirety of their digital transformation journey.

Our team prides itself on embracing a growth mindset, inspiring excellence, and encouragingeveryone to share their unique viewpoints andbe theirauthentic selves.Joinus andhelpcreate life-changing innovations that impact billions around the world

The Solution Architecture Team is looking for managers with a passion for developing and winning market-making opportunities that deliver customer value and enable transformational outcomes. This opportunity will allow you to accelerate your career, honing your thought leadership, customer obsession and collaboration skills, and deepening your Industry expertise. You will live our culture, embody our values, and practice our leadership principles. You will attract and retain great people, know everyones capabilities and aspirations, and invest in the growth of others. This role is flexible in that you can work up to 50% to 75% from home.

Microsofts mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Solution Delivery

• Envisions, develops, and delivers complex transformative opportunities with the client by establishing a deep understanding of customer and business needs based on the future direction of the industry. Effectively draws on internal assets (e.g., account team, business lines, collateral) to help to bring the best original and most relevant ideas to the customer. Understands and utilizes the strategic imperatives for both organizations. Co-creates with customers to develop a strategic plan to enhance business or solve pain points by driving digital transformations. Identifies and mitigates possible hurdles/barriers to obtaining objectives.
• Provides executive leadership and oversight to execute a plan that delivers quality solutions for the largest strategic accounts. Identifies and implements the correct governance/delivery operating model. Utilizes appropriate metrics for tracking customer satisfaction and puts feedback mechanisms in place in order to track solution success. Monitors solution roll-out, making adjustments as required, escalates for support and awareness when necessary, and drives systemic improvements based on feedback mechanisms.
• Identifies both qualitative and quantitative value for customer. Develops a value realization plan, including establishing feedback mechanisms to assess progress. Uses industry benchmarks and tangible results desired to measure success. Drives value for customer through solution delivery while driving incremental cloud growth. Tracks key outcomes that drive cloud growth.

Customer Relationships

• Drives innovation through thought-leadership in customer industries (e.g. telco). Establishes self as a trusted advisor to senior customers. Identifies and builds strong relationships with key client stakeholders. Understands and articulates innovations and trends from an industry perspective. Facilitates collaboration and synergy with other experts or internal departments to optimize delivery results. Identifies key client stakeholders that can facilitate transformation.
• Serves as the single point of accountability for customer satisfaction for industry solutions and internal Key Performance Indicators (KPIs). Ensures that cooperative components within both organizations are in place to execute the strategic plan. Communicates transparently with the customer in order to avoid or resolve issues in solution rollout and implementation.

Other

• Embody our culture and values

Qualifications

Qualifications

Required/Minimum Qualifications

• Bachelor's Degree in Engineering, Information Technology, Business, or related field AND solution delivery, customer-facing consulting, or digital transformation experience
• OR Master's Degree in Engineering, Information Technology, Business, or related field AND solution delivery, customer-facing consulting, or digital transformation experience
• OR equivalent experience.
• Leadership experience in a matrixed environment.

Additional Or Preferred Qualifications

• Bachelor's Degree in Engineering, Information Technology, Business, or related field AND solution delivery, customer-facing consulting, or digital transformation experience
• OR Master's Degree in Engineering, Information Technology, Business, or related field AND solution delivery, customer-facing consulting, or digital transformation experience
• OR equivalent experience.
• Relevant work experience within customer industry.
• Relevant work experience in solution delivery.
• Telco industry experience preferred

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.