Control Officer P001482

Position Summary

Industry: Education & Training

Job category: Other: Safety and Security

Location: Potchefstroom

Contract: Permanent

Remuneration: Market Related

Introduction

NORTH-WEST UNIVERSITY (POTCHEFSTROOM CAMPUS) DIVISION: FINANCE AND FACILITIES DEPARTMENT: STUDENT FINANCES AND FINANCIAL RELATED SYSTEMS POSITION NUMBER: P001482 VACANCY: CONTROL OFFICER PEROMNES GRADE: 11 EMPLOYMENT TYPE: PERMANENT APPOINTMENT PURPOSE OF THE POSITION: To create a safe and secure environment for students, academic staff, support staff, contractors and visitors (Campus Community) at the North-West University through management and control of team members, response to reported incidents and informing management accordingly. Incumbent must be prepared to work shifts.

Job Description

KEY RESPONSIBILITIES:

Communication and Stakeholder Relations

• Communicate effectively with all stakeholders with regards to protection services through various mediums.
• Prepare and present formal and informal security operational briefings to members of the NW (Potch Campus)
• Ensure adherence to the vision, mission, values and Code of Ethics on a daily basis for a unitary NWU Protection Services.
• Ensure adherence on campus regulations.
• Ensure adherence to standard operating procedures.
• Joint accountability with leadership team regarding the effective and professional management of the NWU Protection Services and contracted Security.

Crime Information Management

• Inspect all criminal profiles, matrixes and crime hot spots areas.
• Ensure that all incidents are attended to before the end of the shift and all relevant documents and statements have been completed.
• Ensure that crime, incidents, and information are disseminated to management and CCF.
• Ensure that crime information was recorded on Incident Reporting System and CAS.
• Ensure that statements/accident reports are completed and attended to timeously.

Crime Prevention and Operations

• Ensure that daily deployments are done according to the Crime Threat Analysis (CTA) and Crime Pattern Analysis (CPA).
• Ensure completion of all reports of patrol officers before reporting off duty.
• Ensure that resource management is done efficiently.
• Ensure clear work allocations and instructions to employees.
• Ensure the delivery of effective patrolling/access control in order to ensure a safe campus for the NWU-Potchefstroom Campus Community.
• Maintain efficient Control Room administrative duties.

Security

• Ensure that physical crime prevention measures are conducted within regulations and policy directives.
• Ensure the identification of high-risk buildings, assets and compile reports and recommendations regarding the safety of buildings and assets.
• Ensure adherence and compliance to service level agreements between Protection Services and relevant stakeholders including overseeing outsourced security services.

Training and Development

• Identify training needs for NWU (Potchefstroom Campus) Protection Officers and Control Room Operators.
• Implement remedial action as and when required for NWU (Potchefstroom Campus) Protection Officers and Control Room Operators.

Special Events and Emergency Services

• Ensure the protection of university property and life against fire hazards and other safety risks.
• Manage, and coordinate the maintenance of fire fighting and fire equipment.

Disaster Management

• Comply with allocated functions from the disaster management plan to ensure immediate response to relevant disasters.
• Coordinate with internal and external stakeholders an incident response and management plan of catastrophic incidences
• Activate Head: Security as well as the Senior Manager as soon as disaster has been confirmed.

Occupational Health and Safety

• Ensure that potential hazards and real OHS risks identified are reported to the Line Manager monthly.
• Other efforts to mitigate these risks without endangering oneself and other people.
• OHS Training received/required.
• Ensure compliance with OHS audits, schedules, evacuation drills etc.
• Three (3) reprimands, non-compliance and near misses by staff, students and contractors reported to Line Manager per month.

People Management

• Create an enabling leadership culture by developing a shared direction, shared values and alignment and commitment to transform the organisational culture; Foster a participative and developmental leadership style; improve team cohesion, synergy and effectiveness.
• Contribute to the development of Strategic Workforce Plan that builds proportions of African and People with disabilities and implement the Plan.
• Arrange and implement culture improvement interventions, establish a baseline, receive a report and feedback and implement; actively remove engagement barriers.

Key Functional/ Technical Competencies

• Advanced computer literacy skills {Microsoft Office, Word, Excel, and Presentation}.
• Excellent written and verbal communication {Report writing, radio and telephone} skills to effectively function within a multicultural and multilingual environment.
• Skill in office administration
• Ability to work according to planning schedules with measurables.

Key Behavioural Competencies

• Attention to Detail
• Proven ability to work with precision under pressure.
• Excellent judgement skills
• Excellent communications skills
• Must be able to function in a team context especially during unrest or other situations that may arise.
• Customer service orientated.
• Interpersonal skills

Minimum Requirements

MINIMUM REQUIREMENTS:

• Diploma or Advanced Certificate in Security or equivalent (NQF level 6)
• PSIRA registration - Grade A.
• A valid drivers licence.
• A minimum of 2 years experience in the security industry and law enforcement.
• A minimum of 2 years supervisory experience.

Added Advantages

• A Management course in Security.
• Knowledge of Contract Management.
• Knowledge of Incident Reporting System.

Remuneration

The annual total remuneration package will be commensurate with the level of appointment as advertised and in line with the NWU policy guidelines.

ENQUIRIES REGARDING JOB CONTENT MAY BE DIRECTED TO: Ms Boitumelo Mosikare: 018 299 2212

ENQUIRIES REGARDING RECRUITMENT PROCESS MAY BE DIRECTED TO: Ms Akhona Maqungo: 018 299 2624

CLOSING DATE: 28 November 2023

PLANNED COMMENCEMENT OF DUTIES: As soon as possible

Kindly take note: applications must be submitted online through the official NWU vacancy website.

Incomplete applications and those submitted through any other platform will not be considered.

The University subscribes to and applies the principles of Employment Equity (EE) Act and is committed to transformation. Preference will be given to candidates from the designated groups, in accordance with the principles of the EE Act and NWU Employment Equity Plan.

The University reserves the right not to make an appointment. Communication will be limited to shortlisted candidates only.

If you are not contacted within two months from the closing date of this advertisement, please accept that your application was unsuccessful.