Control Room Operator

Duties & Responsibilities

To provide and support a full Security Control Room Operation in a 24-hour response environment,
utilising and operating all the systems within the control room,
ensuring that all requests for assistance are attended too and that all electronic systems are operating to their optimum,
To operate, monitor, evaluate and maintain CCTV systems ensuring visual images are always to necessary standard, download recording for law enforcement agencies,
Manage the intercom,
Manage the dedicated emergency telephones and the telephone systems and be aware of emergency procedures,
Manage the radio networks communicating with Security,
To maintain the key issues records and deal with it,
To maintain records of all visitors and contractors on site,
Report any incidents to the emergency services,
Monitor the fire alarm systems,
Undertake other duties that is necessary within the Security Control Room.

Skills and Competencies