About the job End Controller (External Applications Only)
Ensure relevant documentation for all transactions is checked and recorded when stock and / or fixed assets leave the Store or when Customers return stock.
Requirements
- Minimum Grade 12 and 1 (one) year work related experience or 2 (two) years work related experience
- Ability to communicate in English and the dominant language spoken in the geographical area where the position is available
- Must be literate
- Must have strong numeric skills
- Proven attention to detail
- Must be able to work under pressure
- Must be willing to work shifts, weekends and Public Holidays
- Ensure no goods leave Cashbuild stores without the relevant documentation
- Completed correct and full
- Correct date, time, sequence, and signature on document has been captured
- Ensure all Customer returns are correctly recorded in the End Controller book and authorised
- Ensure back up employee available for area of responsibility with shift changes, lunch, and tea breaks
- Sign the End Control keys IN / OUT daily
- All exit / entry doors must be closed if not in use
- To ensure that loading and off-loading shutter doors are closed at all times where not in use
- Report all suspicious behaviour and vehicles which could pose a risk to Cashbuild and its Customers to Management
- Conduct random searches on Employees when they leave the Store
- Offer fast, friendly and efficient service to all Cashbuild Customers when checking in and out Customers goods
- Direct Customers to relevant person who can assist him / her.
- Adhere to Ready for Business and Beyond my Control as per the CB Way
- Achieves set targets and completes work accurately and at the required standard
- Delivers best practice quality/ standards as established in the company
- Makes an effort to follow through on commitments
- Identifies problems and seeks root cause
- Resolves problems and escalates issues accordingly
- using relevant information available in own department and operational work environment to resolve problems
- Makes decisions within framework of company policies and within set timelines
- Makes decisions giving due consideration to consequences of the decision made in area of responsibility
- Implements decisions made in line with agreed processes and policies
- Plans within framework of operationally/department policies and procedures
- Handles pressure well and is consistent in controlling own responses irrespective of time/or workload pressures
- Demonstrates courtesy and effectiveness when dealing with others in day-to-day communication in line with company values
- Ensures relevant information is shared with appropriate stakeholders "
