Posted on: 24 October 2023
ID 889893

Conversion Rate Optimization Manager (Get a 30% salary increase & Pay 0% Tax)

Join Puffy's team at our Dubai headquarters, situated in the world's safest and most globally connected city. Puffy is a rapidly expanding e-commerce retailer renowned for our exceptional mattresses loved by millions of sleepers in North America. Since entering the bed-in-a-box market in 2016, we've achieved consistent year-on-year growth and garnered attention from top publications like Entrepreneur.com and TechCompanyNews. Our product line now includes a complete range of bedroom essentials, from pillows to bedding and accessories.

Puffy is looking for a Conversion Rate Optimization Manager to join our growing team in Dubai. Reporting to the Marketing Director, your main goal is to improve the Puffy website's sales conversion rates through end-to-end management of the conversion optimization process. This role will be pivotal in how we understand our customer conversion journey, build our test-and-learn roadmap and use web analytics to optimize digital marketing campaigns.

Why joining us could be the next best step in your career?
  • Unmatched compensation: Get a minimum 30% salary rise + a 10% monthly bonus.
  • 100% Tax-Free income: Relocate to Dubai, and you keep ALL your earnings.
  • Seamless relocation: We offer full relocation support, including flights, visa sponsorship, and two weeks of hotel accommodation on arrival.
  • Embrace Diversity & Inclusion: We are committed to building and maintaining an inclusive and diverse company with 16+ nationalities currently in our Dubai team.
  • Accelerate your career trajectory: Experience accelerated career growth within your role through a clear path and annual internal promotion opportunities.
  • Rapid business expansion: Puffys headcount increased by 35% in 2022.
  • Forbes Member CEO: Gain valuable experience working with a CEO who is a member of the Forbes Council.
  • Prime Location in Dubai: You will work full-time at our state-of-the-art, centrally located office space in the center of Dubai Marina.
  • Health & Lifestyle: We promote a healthy lifestyle. On top of world-class health insurance (dental & vision included), our canteen is stocked with organic snacks, juices, fruits, tea & coffee.
  • Top-tier equipment and tech stack: The best equipment and technology, whatever helps you get your work done.
Responsibilities:
  • Create conversion optimization strategies using both qualitative (page evaluations, UX design principles, site reviews) and quantitative (traffic source analysis, web analytics tools) sources
  • Conduct internal planning meetings and lead the development of A/B & multivariate testing road maps that will lift conversion rates
  • Establish and maintain a clear backlog, and define the optimization roadmap that will increase conversion, customer engagement, and other KPIs.
  • Identify optimization opportunities, analyze and interpret site usage data and trends through rich and in-depth data analysis, consumer research (quantitative and qualitative), and usability studies.
  • Create high-quality, comprehensive deliverables such as project strategy decks, creative briefs, and weekly/monthly reports
  • Troubleshoot and spot existing issues with optimization test set-ups and present results internally or externally through the production of high-quality documentation
  • Train team members on Conversion Optimization
Required skills/experience:
  • 3+ years' experience working specifically in CRO and Analytics of an e-commerce or Direct to consumer company.
  • Advanced understanding of Web analytics such as Google Analytics, Adobe Omniture
  • Deep understanding of conversion/persuasion best practices
  • Good understanding of UX/UI design principles
  • Copywriting skills, particularly the ability to write compelling value propositions
  • Internalized knowledge of online marketing concepts & the role that usability and user experience play in achieving online business goals
  • Hands-on experience with any conversion optimization testing tools such as LiveBall, Optimizely, SiteSpect, Test & Target, Optimizely, Unbounce
  • Ability to manage multiple projects with rapidly changing variables and eager to take end-to-end ownership with little supervision
  • Excellent attention to detail and strong organizational skills
  • Exceptional oral and written communication skills
  • Proactive and self-motivated to seek answers, generate ideas, and develop new skills
Whats next?
Click Apply to start your application today! We've optimized our recruitment process into 3 simple steps. If you pass the test, you will be scheduled for Stage 2 within one business day.
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