Sandoz is going through an exciting and transformative period as a global leader and pioneering provider of sustainable Biosimilar and Generic medicines.
Now as an independently listed company, Sandoz aims to increase its strategic focus, operate with greater agility, set clearer business objectives, enhance shareholder returns, and strengthen its culture for us, the Sandoz associates. This is an exciting time in our history, and by creating a new and ambitious path, it will provide a unique opportunity for us all, both professionally and personally. Join us as a Founder of our new Sandoz!
The Role Of The Pharmacy Sales Representative Is To
Lead pharmacovigilance activities in the Sandoz affiliate, in the context of the Sandoz Pharmacovigilance System, patient safety operating model, and associated quality system, to ensure that local safety procedures are comprehensive, effective, compliant and well embedded in the cross-functional and global-regional-local environment.
Influence the affiliate organization as a key member of the affiliate organization with high visibility, to promote a thorough understanding of the pharmacovigilance system, adherence to safety requirements for local activities.
Ensure the seamless flow of safety relevant information, within the affiliate, with local business partners and with regional hubs and 3rd party vendor in accordance with the Sandoz patient safety operating model.
Maintain awareness on safety profiles of Sandoz products and provide safety expertise and support for all marketed and investigational products - drugs and combination products - to other functions in the affiliate.
Establish or participate in oversight mechanisms on safety activities, specifically those outsourced to vendors on behalf of the affiliate (local activities, such as in patient-oriented programs as well as core safety activities, and core safety activities, such as case handling and periodic report generation).
Participate in the maintenance of the local quality management system, including training, records management, regulatory intelligence, audit and inspection readiness, in collaboration with local, regional and global functions, business partners and vendors.
Your Responsibilities Include, But Are Not Limited To
Leadership: Build strong relationships with relevant functions in the affiliate organization (including but not limited to regulatory affairs, medical affairs, quality assurance, marketing and sales, clinical development and others), in collaboration with the Director Patient Safety HUB/ Associated Director Patient Safety HUB and 3rd party vendors. Communication flow: In collaboration with the Sandoz regional Hubs and the 3rd party vendor operational hubs, ensure that communication flows for safety processes including any local sources of safety data and safety issues are identified and implemented. Single point of contact [and 24hr availability]: As defined by local regulations act as the National/Local Qualified Person or Local Contact Person for Pharmacovigilance in the country(ies) and act as the single point of contact with the Local Health Authority [on a 24-hour basis where required]. Management of Safety Information
Management of Adverse Events: Ensure the local management of adverse event information, with the following aspects (In collaboration with 3rd party vendor routine operational activities may be partially or completely outsourced):
- Identification of sources of adverse event information, from any source in the country
- Maintaining oversight on case content and reporting Product Complaints management: Maintain awareness of product complaints received in the affiliate, ensure exchange and reconciliation of product complaints associated with adverse events.
Management of Local Literature: In collaboration with 3rd party vendor, identify the local journals required for screening, maintain overview on search results specifically any potential safety signals or aspects relating to benefit/risk.
Support business in the set-up of programs and any other activities that may elicit adverse event and other safety relevant information by collaborating in the set-up of programs/projects and implementation of reporting pathways, including data reconciliation and source data verification.
Sandoz product safety profiles and related actions
Health Authority Requests (and other externally generated signals): In collaboration with 3rd party vendor, Regulatory Affairs (RA) and other functions, ensure processes are in place to answer fully and promptly any safety related requests from Local Health Authorities.
Awareness of Sandoz product safety profiles: Maintain oversight on results of the signal management process, including any relevant subsequent actions, such as safety variations, ARMM, or ad hoc safety measures.
Risk Management: Cooperation and oversight of the implementation of local RMP commitments and effectiveness checks. Ensure the country oversight of implementation of Post Authorization Safety Studies and additional Risk Minimization Measures at local level.
Ad hoc Safety Measures: Ensure readiness to implement ad hoc safety measures such as emerging safety issue notification, Direct HCP or Patient communication, Urgent Safety Restrictions, Product Recall for Safety or Quality reasons
QMS and supporting processes
Local Procedures: Ensure the local Pharmacovigilance requirements are met. Identify specific requirements that may not be covered by global procedures and communicate to the Sandoz regional hub. Where required, implement local procedures to supplement PS global procedures and to ensure compliance national requirements.
Trainings: Ensure that all local internal and external stakeholders are adequately trained from pharmacovigilance obligations.
Records management: Ensure access to all records are maintained to oversee the flow of safety information at local level.
Compliance Management: Participate in compliance governance to monitor internal compliance for local processing and external compliance.
Audits and Inspections: In cooperation with the 3rd party vendor, QA and other applicable groups, maintain audit/inspection readiness with the support of regional hubs and 3rd party vendor and manage any local Pharmacovigilance audit/inspection. Contribute as Pharmacovigilance SME, in other internal Sandoz audits and/or third-party audits, as applicable.
Deviation and CAPA: Identify and document local deviations and proactively, cooperate in the implementation of any corrective/ preventative action as determined by root cause analysis and CAPA plans.
PSMF/PSSF: Where required, prepare and maintain the PSMF/PSSF, with input from global functions and 3rd party vendor
PV Agreements: Input, review, and approval of program proposals for language, content and establishment of necessary controls on collection and reporting of adverse event information, exchange of other safety information and implementation of safety measures.
Regulatory Intelligence: Drive the impact assessment of new local pharmacovigilance-related legislation.
BCP: Ensure that suitable local BCP plans are in place and tested to safeguard the flow of safety information in case of business disruptions.
Local 24hr accessibility: ensure that suitable local systems are in place that will allow concerned external stakeholders to report adverse events anytime.
Governance
Sandoz Patient Safety Governance: Collect and share relevant metrics for local business volumes and performance. Participate in governance meetings at regional and global level to have oversight on the performance of the PV system.
Affiliate Governance: participate or maintain awareness of key governance meetings in the affiliate to stay informed of important developments in the affiliate that may have an impact on the conduct of safety activities.
External governance: Build relevant external interfaces with local distributors, license partners, vendors to collaborate on day-to-day matters and oversee the adherence to safety relevant obligations of contracts and PV agreements.
External relationships: build relationships with health authorities, industry associations, healthcare professionals, patients and caretakers etc..
Notification and escalation: share any business observations with relevant stakeholders (local peers, Sandoz PV Hub, 3rd party vendor) in the context of day-to-day business relationships. If the observation cannot be addressed, or if an issue develops, formally escalate using the defined escalation procedures.
Other Agreed Tasks Assigned By Manager
Other ad hoc activities appropriate for the role and experience
Delegation
The Specialist Country Patient Safety Responsible can delegate activities to a deputy or to a Country Patient Safety Responsible in other counrtries, in the context of a documented delegation plan, where the start, end and handover are described. The ultimate responsibility remains with the delegating Specialist Country Patient Safety Responsible.
The Specialist Country Patient Safety Responsible can act as a temporary delegate for Country Patient Safety Responsible in other countries, in the context of a documented delegation plan, where the start, end and handover are described.
Operational activities are delegated in accordance with the Sandoz operating model and corresponding oversight mechanisms.
Youll Receive
- Competitive market related salary
- Learning & development opportunities
- Substantial medical aid subsidy
- Group Life benefits, including dread disease cover
- Company paid medical aid gap cover
- Generous leave policy, including parental leave
Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, touched the lives of almost 500 million patients last year and while we are proud of this achievement, we have an ambition to do more!
With investments in new development capabilities, state-of-the-art production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost, high-quality medicines, sustainably.
Our momentum and entrepreneurial spirit is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is encouraged!
The future is ours to shape!
#Sandoz
Role Requirements
Education (minimum/desirable):
- Health Care Sciences Professional (e.g., Medical Doctor, Nurse, Pharmacist) or equivalent education, training, and experience.
- Fluent in written and spoken English.
- Fluent in written and spoken local language.
- Minimum 2 years experience in drug-safety or pharmacovigilance (preferred) and/ or experience in pharmaceutical industry.
- Demonstrated leadership and accomplishment in all aspects of patient safety in a local/matrix environment in the pharmaceutical industry.
- Knowledge of regional and local requirements relating to PV. Ability to solve complex regulatory issues and requirements.
- Working knowledge of PV-processes, covering compliance, databases, procedures, QA, training. Proven ability to critically evaluate and integrate data from a broad range of areas/domains. Ability to effectively communicate with different stakeholders.
- Experience in PV audits and inspections.
- Demonstrated track record to successfully lead/work in interdisciplinary global teams; leading, planning, and prioritizing activities simultaneously on multiple projects.
- Experienced in a matrix organization, including ability to influence and provide guidance and direction to team members.
- Demonstrated ability for innovative and big picture thinking.
- Strong planning, negotiation, organizational and interpersonal skills.
- Computer/IT systems literacy.
Sandoz embraces diversity, equal opportunity and inclusion. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration, and empowers our people to unleash their full potential.
The Companys Employment Equity Plan and Targets will be considered as part of the recruitment process
