Area of Responsibility
- Ensuring that all accounts are well controlled and that all outstanding monies are collected;
- Managing all COD Customer Accounts;
- Ensuring that all payments are allocated to Debtor Accounts accurately and timeously on a daily basis;
- Resolving queries (internally and externally) in a reasonable time;
- Record keeping all communication to be recorded on Syspro daily;
- Ensuring statements are sent/mailed to clients within 4 days after month-end;
- Ensuring that all Government Invoices submitted are traced to web cycle and pursued to the point of parked for payment;
- Customer site visits from time to time;
- Preparing all documentation if litigation process is necessary;
- Preparing credit applications and do background checks;
- Preparing all supporting documents to be sent to customers to get invoices parked for payment;
- Reminding customers when payments are due;
- Assisting with in-house queries and status of accounts when requested;
- Keeping track of expected payments and following up when not met;
- Responding to all emailed and telephonic queries timeously and seeing the matter through to completion;
- Ensuring effortless customer satisfaction;
- Reconciling accounts with comments to assist customers with outstanding accounts;
- Opening of sales orders on COD accounts;
- Placing accounts on hold when approval received;
- Allocating inter company invoices on a monthly basis;
- Maintaining customer master data;
- Any other debtors related tasks as and when required.
Qualifications
- Grade 12 (Matric) is a minimum requirement;
- Financial background would be beneficial.
- Valid Drivers license and own transport required.
- Previous credit management experience would be highly beneficial;
- Syspro knowledge would be beneficial;
- Direct dealing with customers will be an advantage
- Proficiency in MS Office, specifically Excel (advanced); MS Word and Outlook.
- Good communication skills (verbal and written) especially in English;
- Communication skills in an African language will be an advantage;
- Comfortable communication on all levels;
- Work Ethic and Drive;
- Ability to work well in a team;
- Ability to work under pressure and meet deadlines;
- Efficient Time management;
- Integrity, response and high commitment;
- Ability to build relationships with customers;
- Valid Drivers license and own transport required.
50% medical aid
50% pension fund
