Vantage is committed to being a workplace of inclusion, equity, respect and acceptance. We celebrate diversity and intentionally seek out opportunities to learn from one anothers experience.
Vantage Data Centers powers, cools, protects and connects the technology of the worlds well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.
Critical Facilities Technician
Johannesburg
About Vantage Data Centers
Vantage Data Centers powers, cools, protects and connects the technology of the worlds well-known hyperscalers, cloud providers and large enterprises. Developing and operating across six markets in North America and six markets in Europe, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands. Vantages business is growing exponentially through a combination of greenfield market expansion and acquisitions across North America and Europe.
Site Operations Department
The Site Operations Department is responsible for the overall health of all mechanical and electrical systems, building maintenance, and performance of all data modules in our data centers. The team is staffed 24 x 7 onsite with Critical Facilities Technician (CFTs) working on shift. This team is the face of Vantage to our customers and the guaranty of business continuity and excellence of Operations of our campus as well as the performance of our customer installations. Using a Computerized Maintenance Management System (CMMS) to plan and track maintenance activities, the Site Operations department is responsible for all preventative and corrective maintenance. Our culture expects and rewards team performance that engages directly with the customers and the facility infrastructure.
Position Overview
Site Operations Department
The Site Operations Department is responsible for the overall health of all mechanical and electrical systems, building maintenance, and performance of all data modules in our data centers. The team is staffed 24 x 7 onsite with Critical Facilities Technician (CFTs) position is not shift based however there will be requirements to assist with shift work if needed. Using a Computerized Maintenance Management System (CMMS) to plan and track maintenance activities, the Site Operations department is responsible for all preventative and corrective maintenance. Our culture expects and rewards team performance that engages directly with the customers and the facility infrastructure.
Essential Job Functions
- Ensure the completion of the maintenance activities to the highest quality level of planification, preparation, execution, and reporting.
- Ensure the full reliability of the infrastructures with the focus on continuity of services, energy efficiency and budgetary constraints.
- Use the BMS (Building Management System) and all available systems and do regular walkthroughs to keep up to date at all time the appropriate monitoring on site.
- In close collaboration with the contractors (as applicable), participate in the drafting of the preventive maintenance schedule for the site infrastructures and implement it in collaboration with all service providers concerned. Closely monitor the operations with a continuous concern for minimizing risks during interventions, and ensure the reporting of this activity
- Participate in the implementation of the site-specific crisis management plan and in the tests and implementation exercises concerning this plan
- Within applicable and authorized interventions according to the local regulation and the up to date certification(s) of the CFT, be capable of manipulating / activating certain electrical and or mechanical and or security infrastructures for the purpose of protecting people and property and/or maintaining service continuity on the site and/or performing maintenance.
- Monitor very closely the capacities of the infrastructure equipment at their different levels and their load of use / demand, and report back to the Chief Engineer.
- Anticipate the impact of the future development of customer loads on these infrastructures by implementing warning thresholds and also by investigating technical solutions to reinforce the infrastructures (technical feasibility, design choices, budgetary allowance, etc.) and/or their level of redundancy
- According to the Chief Engineer instructions, carry out this infrastructure reinforcement analysis well in advance (utilizing studies, quotations for implementation, project schedule, risk analysis, operating instructions, etc.)
- Participate with the construction team to any site construction phase including the commissioning, and specifically to ensure service continuity to the customers
- Actively contribute to all improvement actions in the site PUE
- Proactively raise awareness of the need to increase the power level that is contractually agreed with the energy provider
- Develop energy quality indicators as provided on behalf of infrastructures, by keeping appropriate records.
- Ensure highest standards of cleanliness by adapting the ad-hoc services
- Beyond the context of the technical infrastructures of the Data Centre area, manage all services / suppliers concerned and the external appearance of the building, working in coordination with its owners technical /operational departments
- With the assistance of the IT and Controls departments, ensure the proper operation of the sites BMS
- Ensure that resources allow for the monitoring of infrastructures and their use at all times and as closely and as efficiently as possible, including with regard to their use by security officers
- Support and monitor the maintenance service providers daily and keep up to date the Computerized Maintenance Management System (CMMS) in accordance with VANTAGEs requirements
- Produce any indicators or data which allow for the calculation of an indicator
- Participate in regular audits which are designed to assess the level of service continuity and analyze risks
- Implement improvement plans arising from the observations made during audits or in response to incidents arising in the infrastructures
- Technical training (advanced technician or engineer level) in one of the following fields: electricity (electric generators, UPS, low-voltage distribution), air conditioning, fire and physical safety and security (access control, video and anti-intrusion systems) or centralized building management systems.
- Trade certificate, N6 and 3-5 years experience)
- Experience in these types of functions, ideally in a similar environment to data center operations
- Demonstrate knowledge in operating, maintaining, repairing, inspecting, and testing critical electrical distribution systems, HVAC systems and building management/automation equipment
- Locking out / making installations safe after incidents
- Supervision of Level II, III and IV maintenance works on the site infrastructure
- Reactivation of circuit breakers in low-voltage electrical equipment
- Supervision of preventive and corrective maintenance activities
- Readings and measurements on equipment
- Good communication skills with third parties and internal customers
- Ability to demonstrate a proactive approach and the capacity to generate new ideas
- Highly motivated at problem-solving
- Attention to detail and a genuine commitment to following up actions
- Good writing skills
- Everyday use of standard office equipment
- Proven skills in the use of software, such as, BMS, Computerized Maintenance Management Systems and MS Project
- Candidates must possess reliable transportation for reporting to work for shifts, or emergencies
- Travel is expected to be less than 5%, occasionally for training purposes
- Potential employees must complete a background check successfully
- English language minimum level B2
- Ascending or descending ladders, stairs, scaffolding, ramps, poles.
- Moving about at different levels.
- Remain stationary for sustained periods of time.
- Moving about to accomplish tasks, particularly for long distances or moving from one work site to another.
- Able to press against something with steady force in order to thrust forward, downward or outward.
- Able to exert force in order to draw, haul or tug objects in a sustained motion.
- Raising objects from a lower to a higher position or moving objects horizontally from position-to-position.
- Applying pressure to an object.
- Repetitive motion.
- Heavy work. Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
- Raised access floor work. Must be able to manoeuvre and work underneath and around raised access floor of varying heights
- The position is subject to extreme cold and extreme heat. Activities occur inside and outside.
- The position is subject to noise such as vibration and high volume of air movement
- The position is subject to hazards. Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.
We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each others strengths and respecting each others weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.
Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.
Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.
Vantage Data Centers is an Equal Opportunity Employer
