Customer Relations Officer

Our client in the FMCG Sector, based in Johannesburg (Ormonde) is currently looking to employ a Customer Relations Officer.

An awesome career opportunity awaits.

Requirements

Computer literate Excel, Word, Outlook.
Good command of English language.
Skills: interpersonal, communication, selling skills, problem solving.
Attention to detail, focus, self-disciplined & self-managed, strong work ethic.
Minimum qualification: Grade 12.

Responsibilities

Sales:

To drive through regular telephonic contact, sales and required service levels of specific key accounts.
To ensure turnover achievement by soliciting sales.
To process orders and placement thereof with the relevant suppliers.

Member Management

To ensure all requests, queries, and other opportunities from members, suppliers and other internal divisions are dealt with efficiently.
To ensure the timely dissemination of critical information.
To ensure the service and different value-added services we offer our members are delivered in an excellent manner.

Sales Administration

To manage and negotiate the deal request process.
To complete the required administration and controls efficiently and accurately.
Process all orders on the system to Company standard.

Please note should you not receive a response within two weeks of applying please consider your application unsuccessful.

Desired Skills