CapitaSa is looking for dynamic and vibrant individuals to join our world-class call center as a Customer Experience Advisor. We need self-motivated individuals with a flair for customer service to provide a professional and effective customer experience to our clients by addressing with their queries and assisting in facilitating and managing queries and concerns. You will be required to handle customer service queries in a manner that limits brand damage, meets the ever-changing customer needs and complies with our values, vision and strategic direction.
Minimum Requirements
Completed Matric Qualification (with a Minimum of 12 months unbroken International BPO experience)
Non-matric with 24 month unbroken International BPO experience
Clear ITC record
Clear Criminal record
Benefits
We offer a basic salary of R6500+ depending on experience
OVER AND ABOVE YOUR BASIC SALARY, YOU GET:
Shift Allowance
Weekend Hero Bonus
Excellent monthly performance bonus of up to 20% of basic salary
Primary Healthcare after successful completion of probation
Provident Fund contribution after successful completion of probation
Free door to door transport for evening shifts after 7pm
A progressive career path to help you develop in your Call center career
Comprehensive product training in a fun collaborative environment
Excellent accredited training programs to assist you in career development on a variety of subjects/concepts
Employee Share Scheme Trust after 24 months tenure with Capita
Eligibility to participate in our scholarship program after 24 months tenure with Capita
Embark on your call center career today with an award winning International BPO.
