Amsterdam Printing, a division of Taylor Corporation and a leader and innovator in the business to business promotional products marketplace, has opportunities available for a Customer Service Representative at their facility in Amsterdam, NY!
Responsibilities:
Assist customers with placement of orders, refunds or exchanges
Inform customers of special deals and promotions
Resolve customer issues via phone, email or chat
Represent the company and its products in a courteous and professional manner
Job Requirements:
High School Diploma and 1+ years of Customer Service Call Center experience, preferred
Fluency in Spanish a plus
Ability to perform multiple tasks efficiently, type 30 WPM, and use Windows based computer programs
Positive upbeat attitude, efficient, self-starter and problem solving
Experience supporting customer via email and chat methods
