We are looking for a Customer Service Representative to join our team and support the Colors businesses in South Africa. This position is a key member of the Sensient team, where you will be required to push boundaries and add value onsite in the office.
What youll do:
- Order processing within our ERP-system (JD Edwards), e.g. checking order details, order entry, x-references, order acknowledgement
- Respond to customer requests for order changes, delivery status, document requests
- Manage central orders email address; respond to emails, forward emails for other departments to the relevant person/s
- Prepare and email new order summary sheet daily and update order acknowledgement tracker
- Ensure all signed delivery notes are received from our transporter in a timely manner and are saved on the server
- Ideally 5+ years of Customer Service/Sales Assistant (in the food ingredients/ FMCG/ business-to-business experience preferred)
- Ability to speak German/any other European language (fluent in spoken and written) in addition to English (fluent in spoken and written) will be advantageous
- Knowledge and/or experience in dealing within an ERP system, e.g. JD Edwards, Salesforce are an advantage
- Opportunity to collaborate with your colleagues, onsite 5 days per week
- A good compensation and development opportunities
- Effective training experience during onboarding and beyond
Sensient Technologies Corporation is a leading global manufacturer and marketer of colors, flavors, and other specialty ingredients. Sensient uses advanced technologies and robust global supply chain capabilities to develop specialized solutions for food and beverages, as well as products that serve the pharmaceutical, nutraceutical, cosmetic, and personal care industries.
As a dynamic and diversified global leader, we offer an excellent salary and comprehensive benefits package. For more information, visit our website at http://www.sensient.com.
Same Posting Description for Internal and External Candidates
