Posted on: 25 August 2023
ID 882452

In-house Customer Service Agent (Cape Town)- Contract

The Employer: A leading and established privately owned Freight Solutions/Logistics Company

Location: Airport City, Cape Town

Salary: R8000 R10000 pm depending on experience

Contract: November 2023- March 2024

Requirements
  • Able to work shifts
  • Valid code 8 license (Code 10 an advantage)
  • Completed Matric
  • Tertiary qualification is an advantage.
  • Excellent telephone skills
  • Geographical knowledge of SA
  • Freightware and online management system an advantage
  • Proven customer service experience
  • PODs experience
  • PC Experience (Outlook/Word/Excel)
  • Customer focused
  • PC skills
  • Ability to do reports
  • Attention to detail
  • Polite, friendly and helpful to customers
  • Motivated, energetic, enthusiastic & passion for the job
  • Initiative
  • Communication skills
  • Passion, energy, desire (to get the job done), & runway (ability to grow)
  • Data capturing & filing
  • Ability to prioritize & work under pressure
  • OMS experience/knowledge (beneficial).
Testing
  • Polygraph
  • Criminal Record Check
  • PC Skills
  • A Maths Literacy Test
  • Geography
  • Communication & Telephone skills
Occupation:
Management, human resources jobs


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