Administrative Assistant/Customer Service Representative

We seek a highly organised and detail-oriented Administrative Assistant/Customer Service Representative to join our team. This position is remote, so you can work from anywhere with a stable internet connection.

Responsibilities

• Answer customer inquiries through email, chat, or phone calls in a timely and professional manner
• Resolve customer complaints and issues with a positive attitude
• Process customer orders and ensure accurate and timely shipment
• Manage customer accounts and maintain accurate records
• Provide administrative support to the team as needed, including scheduling appointments, preparing reports, and maintaining databases

Requirements

• Excellent written and verbal communication skills
• Ability to multitask and prioritise tasks effectively
• Proficient in Microsoft Office and other relevant software programs
• Strong attention to detail and organisational skills
• Prior customer service experience preferred

If you are passionate about providing excellent customer service and are interested in working remotely, we encourage you to apply for this position. We offer a competitive salary and benefits package and opportunities for growth and advancement within the company.