In this role, youll be helping Italian speaking passengers navigate the world of air travel. From booking flights to resolving customer complaints, youll be the superhero of the skies, ensuring every passenger has a first-class experience. So, if youre a Italian speaker with a knack for customer service and a desire to take your career to new heights, we want to hear from you! Apply now and lets get you on board for the ride of a lifetime.
Your key job responsibilities as the Italian speaking Customer Support Specialist in Cape Town, South Africa will include:
- Providing friendly customer support
- Answering passengers queries regarding services
- Working with the ticketing system
- Collaboration with other departments
Requirements for this Italian speaking Customer Support Specialist job in Cape Town, South Africa:
- Must be fluent in Italian and be able to communicate in English
- Strong communication and problem-solving skills
- Customer-oriented approach
- Customer service experience is an asset
- Excellent communication skills and the ability to remain calm in all situations
- Ability to work on own initiative and under pressure in order to achieve deadlines
- Ability to adapt to a continuously changing environment and procedures