I am a hard - working recent college graduate (IT Essentials Certificate) from Zithuthukise Development Centre (Cisco). During the course of my academic career, I also managed to accrue nearly 8 months of work experience. I had the privilege of working for Zithuthukise Development Centre in an End User Computing Facilitator role in my free time, where I learned valuable professional skills such as desktop technology, end user support, and hardware engineering. In both my academic and professional life, I have been consistently praised as focused by my professors and peers. Whether working on academic, extracurricular, or professional projects, I apply proven problem - solving, leadership, and communication skills, which I hope to leverage into the IT Technician role at your company.