Customer service

Customer Service > A warm friendly smile, courteous mannerism, a willingness to serve, and an empathetic demeanour – are all part of a positive attitude in customer service. A positive attitude in customer service means happy customers, which in turn means success for the company 1.Healthier work environment 2.Improved performance – and career opportunities 3.Increased customer satisfaction 4.Key Features to Look for in Your Sales Software 5.Predictive Dialler

I am looking for sales assistant job or merchandising job I have the good customer service, I am computer literate, matriculated, good time management and good coach

I am willing to express my strong interest in the retail sector, with my extensive background in customer service and my passion for creating exceptional shopping experience. I am confident that I would be a valuable asset to your organization Worked in the retail industry for over 5 years, I have developed a deep understanding of customers needs and preferences

Im a hardworking person who can work under pressure & long shifts, faster learner, go getter, team player, problem solver & passionate when doing what i love. Puntuality, patience, respect & neatness are my strong points. Jobs iam looking for are datacapture, office admin, customer service represantative, cashier & hospitality industry.

> Customer care and relationship building within and outside the workplace is key to my success. > I am reliable, trustworthy, transparent, consistant and does not rely on anyone else to see a job well done and keeping management informed every step of the way. > Being analytical is one focul point when making decisions or resolving a conflict because I at all times weigh the pros and cons and do not jump to the first solution of a problem that presents itself, due consideration is taken into account pertaining the short - and long - term benefits of a solution against all its possible negatives and must be in line with company goals and objectives. > My motivation and continued success is attributed by my enthusiasm and willingness to ask questions and always to that little bit extra on every job. > The fact that am goal - oriented and dedicated provides me with the ability to never back off when a problem becomes tough whatever it takes in time and effort is to see a project through to completion, on deadline. > I take pride in a job well done, always taking the extra step to make sure the job is done to the best of my ability and paying attention to every detail. > Listening is a skill I have by now mastered as opposed to waiting for my turn to speak. > I am a team player, I do not get rattled, have self confidence without self - importance and more than ever, have the ability to talk and write to people at all levels in a company.

Dear Hiring Manager, I am excited to submit my application for the customer service agent position at your company. My name is Buhle Sinuka, and I have had the pleasure of working in customer service roles at both Wns Global Services and Amazon. At Wns Global Services, I gained valuable experience in gas and electric billing, as well as sales. I was responsible for handling customer inquiries, resolving billing issues, and making sales to prospective customers. This experience allowed me to develop strong communication skills, as well as the ability to think on my feet and provide quick and effective solutions to customer problems. At Amazon, I worked as a customer service specialist, where I was responsible for handling inquiries from various departments, including Retail, Back Office, Prime Video, Registries, and Heavy and Bulky Services. I gained experience in managing customer complaints, tracking shipments, processing returns, and resolving technical issues. In addition, I was recognized for my ability to handle difficult customers and provide exceptional service. Overall, I am confident that my experience in customer service, my strong communication skills, and my ability to think creatively and solve problems make me a strong candidate for this position. I am eager to bring my skills and experience to your team and contribute to the success of your company. I would appreciate the opportunity to interview with your company. Please find enclosed my resume for your review. I can be reached via email at buhlesinuka41@gmail.com or by phone at 0767560659. I enthusiastically look forward to hearing from you soon. Thank you for your time and consideration. Sincerely Buhle Sinuka

Good Day My name is Nompumelela Zwane and I am a 29 year old reserved and well mannered extrovert who has a passion for exceptional customer service delivery. I am fluently bilingual in English and Zulu and have excellent written and verbal communication skills in both languages. I am an extroverted, ambitious and hardworking individual with good interpersonal skills. I am a team player who is receptive to constructive criticism and learning on order to grow and to excel in any duties and tasks I am assigned. I have good analytical, administrative and data capturing skills and pay attention to detail. I have professional telephone etiquette and am an attentive listener with a passion for customer service and offering service above self. I am a fast learner who is computer literate and strives to build rapport and credibility for any brand I am an ambassador for. I am target and results driven, am always willing to exceed what is expected of me and conduct myself in a professional manner . I have acquired computer literacy skills, good written and verbal communication skills, proactivity, problem solving skills, patience and attentiveness which can be attributed to my experience in the customer service orientated, Sales and Telemarketing and Debt collections industries I have offered my services to. I have a high threshold for pressure and have tolerance for irate and unco - operative clients have a proven track record for resolving all queries and disputes client may have. I would like to contribute the skills and knowledge I have acquired in the vast industries I have being employed in and to add value to the team and company I am a part of. I believe my experience, skills, will to learn and drive would make the ideal candidate for this position. Thank you for taking my application into consideration and trust that it will receive your favor. Kind Regards Miss N. N Zwane 072 762 4827 076 788 7030

Dear Sir/Madam I am self - motivated individual who works hard, communicates well and has good interpersonal skills. I have recently completed my matric and I’m seeking employment in a business field to help develop my knowledge base. I have a vast knowledge of 2 years in total, working within South African Breweries (SAB) - in which time I have occupied various positions within the Multimedia department, Operations department, Sales department, Admin department and credit department. My background includes serving as a Customer Relationship Representative associate within both Customer Interaction - Centre and. Most recently, I worked on the customer service desk for South African Brewery, where my responsibilities included handling customers and responsible for the complexion of all documents basic call handling process also respond to customer calls by answering timeously, identifying the customer through the customer ID and verification and confirming their details. I am keen to develop my Administrator career in your company as I have also assisted within the Admin department where my responsibilities include handling inquiries and requests, and handling them when appropriate; - Meeting and greeting visitors at all levels of seniority; - Organizing and maintaining diaries and making appointments; - Capturing information from paper documents and saving it into database (CMS, ECM) and other systems - Capturing workloads from multiple databases - Attends all relevant data meeting - Handle all data related communication - Maintains a filling system on all important data documentation - Dealing with incoming email, faxes and post, often corresponding on behalf of the manager; - Taking dictation and minutes; - Carrying out background research and presenting findings; - Producing documents, briefing papers, reports and presentations; - Organizing and attending meetings and ensuring the manager is well prepared for meetings; I do appreciate that this being a different environment, there are still lots to be learnt and I look forward to the learning opportunities and own set of challenges that comes along with the role. I am a fast learner and given the skills and knowledge that I already possess, I believe that I will be able to add value to the success of your organization. In addition to this experience, I gained considerable customer service skills during my part - time employment as Promoter (Sales Adviser). I also bring to the table strong computer proficiencies in MS Word, MS Excel and CRM database. Please review my attached resume for additional details regarding my expertise and career achievement. I will follow up to request an appointment to discuss how my experience and background meets your need. I am confident that I can offer you the best service, communication and problem - solving skills you are seeking. Thank you for your time and consideration. Sincerely, Osandiso Madikizela

Motivated and reliable Customer Service Representative with over three years of experience in customer service, call Centre and sales. Have a proven track record of enhancing customer satisfaction, building relationships with clients and handling high - pressure environments with ease and work effectively within team settings. I Mastered the art of getting leads and implementing a lead generation strategy.

IT Technician with a one year expirience, who posesses strong problem - solving and two years customer service skills. Proven ability to learn new technologies quickly and apply them to solve problems. Seeking a position in a Information Technology environment, where I can use my skills and experience to make a positive contribution.